On 4 Feb 2016 at 12:39, dovepa via EV wrote: > I disagree. Why do business with a person you expect to criticize your > work?
Because that critic has money, and you want some. Because other people have money, and you want some, but they might not buy your product if you act like a jerk to customers. I mean, look at what happened. The customer said he had a bad experience at Tesla's introduction of the car. Maybe he could have been more circumspect, but that's what you expect these days when anybody and his brother can put up a web site or a blog. Did Musk say "Sorry, we'll make it up to you"? Did he even say "Oops, sorry?" Did he even just let it pass? No, he said, in effect, "Humph, you dared to criticize us. Screw you. You can't buy our car." WTF? If I were that customer, my reponse would be, "Yeah, screw YOU. You can't have my money." I'm really surprised at the number of people here who've leapt to Musk's defense. Seriously? What if YOU had said something negative about Tesla and they did this to you? What would you say then? Tesla undoubedly make a really good EV. I'm glad they're doing it. But they can't act like they're the only game in town any more, not when GM has already scooped them for their $30k 200 mile EV. Even if they didn't have competition, treating your customers this way is lousy marketing. It's seriously thoughtless move when competition is heating up. What Musk did here is indefensible, a frankly childish action. If I were a major Tesla stockholder, I'd be livid right about now. > Next think he'll be writing about how dissatisfied he is with the car. If he IS dissatisfied, then well he should. Other potential customers should know. Tesla's smartest response to that would be to offer to buy his car back. David Roden - Akron, Ohio, USA EVDL Administrator = = = = = = = = = = = = = = = = = = = = = = = = = = = = = EVDL Information: http://www.evdl.org/help/ = = = = = = = = = = = = = = = = = = = = = = = = = = = = = Note: mail sent to "evpost" and "etpost" addresses will not reach me. To send a private message, please obtain my email address from the webpage http://www.evdl.org/help/ . = = = = = = = = = = = = = = = = = = = = = = = = = = = = = _______________________________________________ UNSUBSCRIBE: http://www.evdl.org/help/index.html#usub http://lists.evdl.org/listinfo.cgi/ev-evdl.org Read EVAngel's EV News at http://evdl.org/evln/ Please discuss EV drag racing at NEDRA (http://groups.yahoo.com/group/NEDRA)