Hello Everyone, We contacted library directors individually on Friday with information on the issue some patrons were experiencing logging in through the OPAC. In short, older barcodes that were saved as their usernames needed to be changed to their current barcode in order to gain access. Today we have globally changed all the affected patrons to have their usernames reflect their current barcode.
We produced shared buckets for each library to keep track of the affected patrons for your records. If you would like your shared bucket ID, please email me off list. Thank you most of all for your patience during this situation. A reminder that when you are replacing a barcode, please replace the username if the username isn't set to a unique field that the patron requested. -- Gina Monti Evergreen Systems Specialist Bibliomation, Inc. (203) 577-4070 ext. 109
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