And I appreciate the opportunity to ask questions about this! Some of our
patrons don't want to replace lost cards because they have set up accounts
with OverDrive and don't want to have to start over. If they DON'T need to
start over, we can tell them to continue to use their old number for their
username.

Diane Disbro
Pronouns: she/her
Circulation Coordinator
Scenic Regional Library
251 Union Plaza Drive
Union, MO 63084
(636) 583-0652 ext  110
ddis...@scenicregional.org



On Thu, Jan 27, 2022 at 10:06 AM Dawn Dale via Evergreen-general <
evergreen-general@list.evergreen-ils.org> wrote:

> No worries!
>
>
>
> *Dawn Dale, PINES Services Specialist - Circulation*
>
> ------------------------------
>
> Georgia Public Library Service
>
> 2872 Woodcock Blvd, Suite 250 | Atlanta, GA 30341
>
> (404) 291-2800, dd...@georgialibraries.org
>
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> <https://www.twitter.com/georgialibs>
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>
> Join our email list <http://georgialibraries.org/subscription> for
> stories of Georgia libraries making an impact in our communities.
>
>
>
> On Thu, Jan 27, 2022 at 11:04 AM Gina Monti <gmo...@biblio.org> wrote:
>
>> Sorry, all on the Evergreen discussion page!  I sent this to the wrong
>> email list-please disregard.
>>
>> It's supposed to go to our consortium's Evergreen list.  This is a
>> Bibliomation situation we're fixing.
>>
>> On Thu, Jan 27, 2022 at 11:01 AM Dawn Dale <dd...@georgialibraries.org>
>> wrote:
>>
>>> Hi Gina,
>>>
>>> We have seen some of this as well though I don't have any specific
>>> example to share with you. I was going to open a bug but if you want to do
>>> that I will add heat.
>>>
>>>
>>>
>>> *Dawn Dale, PINES Services Specialist - Circulation*
>>>
>>> ------------------------------
>>>
>>> Georgia Public Library Service
>>>
>>> 2872 Woodcock Blvd, Suite 250 | Atlanta, GA 30341
>>>
>>> (404) 291-2800, dd...@georgialibraries.org
>>>
>>> <https://www.facebook.com/georgialibraries>
>>> <https://www.twitter.com/georgialibs>
>>> <https://www.instagram.com/georgialibraries/>
>>>
>>> Join our email list <http://georgialibraries.org/subscription> for
>>> stories of Georgia libraries making an impact in our communities.
>>>
>>>
>>>
>>> On Thu, Jan 27, 2022 at 10:37 AM Gina Monti via Evergreen-general <
>>> evergreen-general@list.evergreen-ils.org> wrote:
>>>
>>>> Hello Everyone,
>>>>
>>>> We contacted library directors individually on Friday with information
>>>> on the issue some patrons were experiencing logging in through the OPAC.
>>>> In short, older barcodes that were saved as their usernames needed to be
>>>> changed to their current barcode in order to gain access.  Today we have
>>>> globally changed all the affected patrons to have their usernames reflect
>>>> their current barcode.
>>>>
>>>> We produced shared buckets for each library to keep track of the
>>>> affected patrons for your records.  If you would like your shared bucket
>>>> ID, please email me off list.
>>>>
>>>> Thank you most of all for your patience during this situation.  A
>>>> reminder that when you are replacing a barcode, please replace the username
>>>> if the username isn't set to a unique field that the patron requested.
>>>>
>>>> --
>>>> Gina Monti
>>>> Evergreen Systems Specialist
>>>> Bibliomation, Inc.
>>>> (203) 577-4070 ext. 109
>>>> _______________________________________________
>>>> Evergreen-general mailing list
>>>> Evergreen-general@list.evergreen-ils.org
>>>> http://list.evergreen-ils.org/cgi-bin/mailman/listinfo/evergreen-general
>>>>
>>>
>>
>> --
>> Gina Monti
>> Evergreen Systems Specialist
>> Bibliomation, Inc.
>> (203) 577-4070 ext. 109
>>
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