Hi,

Some of our libraries have moved the checking in of items to a back
workstation and found that resolved the problem.  Staff can focus on the
check in and not have the distractions at the front circulation desk.

Joan

On Mon, Apr 11, 2022 at 1:20 PM Dawn Dale via Evergreen-general <
evergreen-general@list.evergreen-ils.org> wrote:

> Hi Galen,
>
> In my experience it is staff not paying attention and items not getting
> checked in. I don't believe it is a bug.
>
>
>
> *Dawn Dale, PINES Services Specialist - Circulation*
>
> ------------------------------
>
> Georgia Public Library Service
>
> 2872 Woodcock Blvd, Suite 250 | Atlanta, GA 30341
>
> (404) 291-2800, dd...@georgialibraries.org
>
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>
> On Mon, Apr 11, 2022 at 1:15 PM Galen Charlton via Evergreen-general <
> evergreen-general@list.evergreen-ils.org> wrote:
>
>> Hi,
>>
>> Out of curiosity (and just to double-check that there isn't a lurking
>> bug), is the double-checkin process meant to address concerns about library
>> staff forgetting to check in the items in the first place, or is there
>> something else going on?
>>
>> Regards,
>>
>> Galen
>>
>> On Mon, Apr 11, 2022 at 1:08 PM Diane Disbro via Evergreen-general <
>> evergreen-general@list.evergreen-ils.org> wrote:
>>
>>> A couple of our branches check everything in twice. One requires a
>>> different person to do the second check. The only problem with that occurs
>>> when the first person is looking for work to do and isn't allowed to do the
>>> second check in of the cart she checked in earlier in the day.
>>>
>>> Diane Disbro
>>> Pronouns: she/her
>>> Circulation Coordinator
>>> Scenic Regional Library
>>> 251 Union Plaza Drive
>>> Union, MO 63084
>>> (636) 583-0652 ext  110
>>> ddis...@scenicregional.org
>>>
>>>
>>>
>>> On Mon, Apr 11, 2022 at 12:04 PM Dawn Dale via Evergreen-general <
>>> evergreen-general@list.evergreen-ils.org> wrote:
>>>
>>>> Kathleen,
>>>>
>>>> I agree, the same person should not do both checkins. Mistakes are more
>>>> likely to be caught by a different person.
>>>>
>>>> Thanks,
>>>>
>>>>
>>>>
>>>> *Dawn Dale, PINES Services Specialist - Circulation*
>>>>
>>>> ------------------------------
>>>>
>>>> Georgia Public Library Service
>>>>
>>>> 2872 Woodcock Blvd, Suite 250 | Atlanta, GA 30341
>>>>
>>>> (404) 291-2800, dd...@georgialibraries.org
>>>>
>>>> <https://www.facebook.com/georgialibraries>
>>>> <https://www.twitter.com/georgialibs>
>>>> <https://www.instagram.com/georgialibraries/>
>>>>
>>>> Join our email list <http://georgialibraries.org/subscription> for
>>>> stories of Georgia libraries making an impact in our communities.
>>>>
>>>>
>>>>
>>>> On Mon, Apr 11, 2022 at 1:01 PM Kathleen Webb via Evergreen-general <
>>>> evergreen-general@list.evergreen-ils.org> wrote:
>>>>
>>>>> We have also had this problem and have one staff member
>>>>> double-checking another person's work.
>>>>>
>>>>> Kathleen Webb
>>>>> Library Director
>>>>> Marvin Memorial Library
>>>>> 29 W. Whitney Avenue
>>>>> Shelby, OH  44875
>>>>> MarvinLibrary.org
>>>>> 419-347-5576 phone
>>>>> 419-347-7285 fax
>>>>> k <kwebb...@gmail.com>w...@marvinlibrary.org
>>>>>
>>>>>
>>>>>
>>>>>
>>>>> On Mon, Apr 11, 2022 at 12:53 PM Brandi Sanders via Evergreen-general <
>>>>> evergreen-general@list.evergreen-ils.org> wrote:
>>>>>
>>>>>> We are having the same problem.
>>>>>>
>>>>>>
>>>>>>
>>>>>> -----Original Message-----
>>>>>> From: "Millissa Macomber via Evergreen-general" <
>>>>>> evergreen-general@list.evergreen-ils.org>
>>>>>> Sent: Monday, April 11, 2022 12:44pm
>>>>>> To: "'Evergreen Discussion Group'" <
>>>>>> evergreen-general@list.evergreen-ils.org>
>>>>>> Cc: "Millissa Macomber" <millis...@burlingtonwa.gov>
>>>>>> Subject: [Evergreen-general] Double check-in
>>>>>>
>>>>>> We have had some issues with items getting to the shelves and not
>>>>>> getting checked in. We are a small library and have two pages; noRFID or
>>>>>> automatic sorters.
>>>>>>
>>>>>>
>>>>>>
>>>>>> We were going to add a double check to our process but not sure of
>>>>>> the best way to do that without recording double stats.
>>>>>>
>>>>>>
>>>>>>
>>>>>> Any ideas appreciated!
>>>>>>
>>>>>>
>>>>>>
>>>>>> Millissa Macomber |Senior Technical Services Associate
>>>>>>
>>>>>> Burlington Public Library
>>>>>>
>>>>>> 820 E. Washington Avenue | Burlington, WA 98233
>>>>>>
>>>>>> 360-755-0760 | millis...@burlingtonwa.gov
>>>>>>
>>>>>>
>>>>>>
>>>>>> Sign up to receive email or text notices
>>>>>> <https://burlingtonwa.gov/list.aspx> about upcoming library
>>>>>> programs.
>>>>>>
>>>>>>
>>>>>>
>>>>>> Burlington Public Library inspires, empowers, and connects our
>>>>>> community.
>>>>>>
>>>>>>
>>>>>>
>>>>>> [image: 2nd resized for email signature line]
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
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>>>>>>
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>>>>>>
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>>
>>
>> --
>> Galen Charlton
>> Implementation and IT Manager
>> Equinox Open Library Initiative
>> g...@equinoxoli.org
>> https://www.equinoxOLI.org
>> phone: 877-OPEN-ILS (673-6457)
>> direct: 770-709-5581
>> <http://evergreen-ils.org>
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-- 

​​

Joan Kranich | Library Applications Manager

CW MARS

jkran...@cwmars.org

508-755-3323 x321 or x1 <(508)%20755-3323>

http://www.cwmars.org

Pronouns <https://www.mypronouns.org/what-and-why>: she, her, hers
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