Milan - With apologies for the slow response (I've been away from this machine for several days) - thank you very kindly for the response.
On Tue, Jan 11, 2022 at 1:52 AM Milan Crha via evolution-list < evolution-list@gnome.org> wrote: > On Mon, 2022-01-10 at 15:00 -0500, Bridger Dyson-Smith via evolution- > list wrote: > > 1. Evolution frequently cannot find the folders in my account, > > displaying results like the two attached files. In the event the list > > scrubs attachments, in #1, the folder names never populate - but > > unread counts do; e.g. > > Hi, > does evolution print anything on the terminal, what would help to > identify the problem, please? You might consider to run: > > $ EWS_DEBUG=2 evolution &>log.txt > > to get some useful information too. The log contains raw communication > between the server and the evolution-ews, exposing a lot of private > information, including credentials/passwords/tokens/cookies, thus do > not share it in public without carefully removing anything suspicious, > encoded or in a plain text form. > > I have quite a bit out of output from that command (~630MB). Is it possible to give some direction regarding things from this log that might be worth sharing? > I would even start from scratch by deleting > > ~/.cache/evolution/mail/<ews-account-uid>/ > > where the <ews-account-uid> is probably 7dd1f47a894.... You should have > Evolution off when deleting its private files. > > Done - perhaps this helped get the log file to such a considerable size. > > if I delete an email, it will go to my Deleted messages directory but > > I'm unable to expunge the directory (or the email(s) inside). > > What do you mean with the expunge, is it Folder->Expunge (Ctrl+E) or > the Empty Trash function? The evolution-ews does not support the > expunge on other than the Trash (Deleted Items) folder (see [1]). I > tried it here and it works just like that. You can also File->Empty > Trash when having the trash folder selected, or pick the Empty Trash > from the context menu above the Trash folder. To have this working the > Trash folder needs to be recognized (and set up) as a Trash folder - > one indication is it has a special icon. As you have trouble with the > folder list I believe it'll fix itself once you correct the previous > problem. > > Apologies for the poor phrasing - without the folder names appearing correctly, I'm struggling to articulate the problem. However, I think you've identified a part of the issue: my Trash folder is not recognized as the Trash folder, despite the special icon, as the right click/contextual click doesn't have the option to "Empty Trash". I'll work on paring down the log to share - again, any suggestions for things to keep in the file would be appreciated. > Bye, > Milan > > Best, Bridger [1] https://gitlab.gnome.org/GNOME/evolution-ews/-/issues/124 > > _______________________________________________ > evolution-list mailing list > evolution-list@gnome.org > To change your list options or unsubscribe, visit ... > https://mail.gnome.org/mailman/listinfo/evolution-list >
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