*Salesforce Administrator*

*6-month Contract*

*Remote*

*US Citizens & GC ONLY.*


*Must have:*

·         Salesforce Administrator Certified Required

·         Salesforce Advanced Admin/Platform App Builder Certification


*Must have worked in Service Cloud, Sales & Community.*

·         3 years’ experience as a Salesforce Administrator,

·         2 years in Service Cloud

·         Experience managing Profiles, Roles, Permission Sets

·         Experience with Lightning Flow

·         Experience with Security Model and Sharing rules

·         Experience working in a large Salesforce user environment

·         Experience in Sales, Service and Community



*Responsibilities*

·         Maintain System Security and Integrity

·         Grant/remove and maintain user licenses

·         Design, create, and maintain user roles and profiles and other
sharing groups

·         Maintain, enhance, and create workflows, approval processes, and
other business rules
Change Management, User Adoption, and Satisfaction

·         Manage the change control documentation

·         Lead “Change Management” Committee if appropriate

·         Communicate regularly regarding new Salesforce release features

·         Continually seek ways to further enhance the end-user experience

·         Provide support functions as needed

·         Data Quality and Maintenance

·         Import data as appropriate

·         Monitor and improve data quality

·         Monitor application storage usage and archive data as needed

·         Report and Dashboard Creation and Maintenance

·         Create and maintain dashboards

·         Create and maintain reports, including folder maintenance



*Qualifications*

·         B.A. or equivalent education/experience

·         Salesforce.com Administrator certification required

·         3-5 years of Salesforce administration experience

·         In-depth knowledge of the standard capabilities of SFDC and
proven success expanding on those
through use of advanced Salesforce features

·         Strong reporting background using standard reporting tools and
Wave Analytics

·         Detail-oriented and self-starter with strong written and
interpersonal skills

·         Able to work independently and as part of a team

·         Strong communication skills

·         Proficient in standard Office applications

·         Interest in problem solving, data, and software application

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