Oh, sometimes after uninstalling 3.81 and rebooting it may help to go through the file system and the registry and manually remove ScanMail 3.81 residue.
-----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Mellott, Bill Sent: Wednesday, May 26, 2004 10:44 AM To: Exchange Discussions Subject: RE: ScanMail Upgrade Problem Uninstall 381..... Reboot Machine still runs ok??? Good..then Install 382 Reboot Machine still functioning OK?.... Excellent.... Apply service patches.... Reboot Still running good??? Set 382 as you would like it to function.... For me this work's..ummm "upgrades"...ummm for me do NOT tend to work with their products... The prodcuts works but the upgrades I have had no luck with... bill -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Tim Gowen Sent: Wednesday, May 26, 2004 5:18 AM To: Exchange Discussions Subject: ScanMail Upgrade Problem I'm trying to upgrade from 3.81 to 3.82 of ScanMail on my Ex5.5 box, with all service packs for Windows and Exchange installed. I've stopped all the Trend services and the IS as it recommends in the Readme. The install program notes that it's an upgrade and says its installing and starting the services, but when it gets to the end it says the Installation failed. There is no detailed error, and nothing in the event log. The ScanMail install that I have is on drive F:, which may be the problem since when it connects to the server it uses C$. But I'm running the install on the actual Exchange server, so you wouldn't think that would be a problem. Any advice gratefully received! Tim Confidentiality: This e-mail and its attachments are intended for the above named only and may be confidential. If they have come to you in error you must take no action based on them, nor must you copy or show them to anyone; please reply to this e-mail and highlight the error. Security Warning: Please note that this e-mail has been created in the knowledge that Internet e-mail is not a completely secure communications medium. We advise that you understand and observe this lack of security when e-mailing us. Viruses: Although we have taken steps to ensure that this e-mail and attachments are free from any virus, we advise that in keeping with good computing practice the recipient should take steps to confirm that they are actually virus free. _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Web Interface: http://intm-dl.sparklist.com/cgi-bin/lyris.pl?enter=exchange&text_mode=&lang =english To unsubscribe send a blank email to %%email.unsub%% Exchange List admin: [EMAIL PROTECTED] To unsubscribe via postal mail, please contact us at: Jupitermedia Corp. Attn: Discussion List Management 475 Park Avenue South New York, NY 10016 Please include the email address which you have been contacted with. _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Web Interface: http://intm-dl.sparklist.com/cgi-bin/lyris.pl?enter=exchange&text_mode=&lang =english To unsubscribe send a blank email to %%email.unsub%% Exchange List admin: [EMAIL PROTECTED] To unsubscribe via postal mail, please contact us at: Jupitermedia Corp. Attn: Discussion List Management 475 Park Avenue South New York, NY 10016 Please include the email address which you have been contacted with. _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Web Interface: http://intm-dl.sparklist.com/cgi-bin/lyris.pl?enter=exchange&text_mode=&lang=english To unsubscribe send a blank email to [EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED] To unsubscribe via postal mail, please contact us at: Jupitermedia Corp. Attn: Discussion List Management 475 Park Avenue South New York, NY 10016 Please include the email address which you have been contacted with.
