Delivery receipt is requested through a message header entry. I "may" be right. Get any future help from someone else.
Ed Crowley MCSE+Internet MVP Freelance E-Mail Philosopher Protecting the world from PSTs and Bricked Backups!T -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of User, IS (PHES) Sent: Thursday, December 16, 2004 12:25 PM To: Exchange Discussions Subject: RE: DL owner not receiving delivery confirmations You may be right and maybe I hadn't had enough coffee when I read it this morning. However, I don't see that anything about the header tells me why it didn't send a delivery notification back to the SMTP address of the dl. And it still doesn't clue me in as to why local notices don't come in either. -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Ed Crowley [MVP] Sent: Thursday, December 16, 2004 2:05 PM To: Exchange Discussions Subject: RE: DL owner not receiving delivery confirmations I thought I gave you a very useful idea. Why must people WHINE about the free answers they get? I didn't think your question was dumb I do think your complaint is. Ed Crowley MCSE+Internet MVP Freelance E-Mail Philosopher Protecting the world from PSTs and Bricked Backups!T -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of User, IS (PHES) Sent: Thursday, December 16, 2004 6:19 AM To: Exchange Discussions Subject: RE: DL owner not receiving delivery confirmations I realize that DL-EMTGROUP sent it, but user B being the owner of the group and/or the "Message Originator" used to receive the delivery confirmations. It was working this way previously. Now User B doesn't even receive internal confirmations, only NDR messages. BTW, I have several clues, just not why people can't answer questions with helpful answers (OR IGNORE THEM if they don't have a helpful answer). If you feel that it was a dumb question or that I should be able to figure the answer out myself, then perhaps you could ignore the question and it will die on its own. Bob -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Ed Crowley [MVP] Sent: Thursday, December 16, 2004 1:02 AM To: Exchange Discussions Subject: RE: DL owner not receiving delivery confirmations User B didn't send the message, DL-EMTGROUP did. Send a message like that to a Yahoo! or Hotmail mailbox and examine the headers, and you might get a clue why it doesn't work. Ed Crowley MCSE+Internet MVP Freelance E-Mail Philosopher Protecting the world from PSTs and Bricked Backups!T -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of User, IS (PHES) Sent: Wednesday, December 15, 2004 1:36 PM To: Exchange Discussions Subject: RE: DL owner not receiving delivery confirmations OK, I appreciate the comments and understand the vagaries of using the receipting process. Yes tracking works, but isn't a viable option as it simply shows that it delivered the message our smarthost. The problem is that even for internal deliveries the read/delivery notices don't come back (I have used group policy to force Outlook to answer to them) when the "FROM" address is a DL. If the "FROM" address is a user account it works as it should (and did). We are part of a larger forest and it is possible that the upstream group changed a global setting (not any that I can see though). User A sends as him/herself with delivery confirmation. User A receives delivery confirmation. User B sends as DL-EMTGROUP with delivery confirmation. User B never receives said confirmations. Bob -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Dean Cunningham Sent: Wednesday, December 15, 2004 2:48 PM To: Exchange Discussions Subject: RE: DL owner not receiving delivery confirmations Bob, Once an email is tagged with a read or delivery receipt and leaves your exchange environment, you at the mercy of every other email client the email is sent to. So just do not think about even getting one back externally Internally, the read and delivery process is so flakey with so many ways it can be circumvented (OWA 2003 and OL2003 for example) that if you can get it working by sending from the user, I would just be thankful and accept that. I am not familiar with ex2000 having skipped that version. Is their a message tracking center in it that you can look at the messages to see the receipts moving around in the system? The receipts should never be relied apon for indicating whether or not the person at the other end has opened the email , let alone read it. Cheers Dean -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of User, IS (PHES) Sent: Wednesday, 15 December 2004 11:16 a.m. To: Exchange Discussions Subject: DL owner not receiving delivery confirmations We have started noticing that when a user (owner) sends a message "From" a DL with a read or delivery confirmation they no longer receive the confirmations. The do receive appropriate NDR messages. We have a user that sends out Emergency medical notifications (no HIPAA issues) "From" a DL, she is also the owner of the DL in question. For funding and other guidelines we have to document that we attempted to deliver the message to all appropriate parties. As such we were using the Delivery confirmations and Outlook's tracking options as a report showing either delivered or NDRs as attempts. Any idea what would cause only the delivery and read confirmations to not come back? If she sends as herself (an account instead of DL) the confirmations come back appropriately. This had been working previously. I have also verified that this problem exists across our site with all versions of Outlook and not just hers. Thanks for any assistance! ________________________________ Bob Reasoner Harris County Public Health & Environmental Services _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Web Interface: http://intm-dl.sparklist.com/read/?forum=exchange To subscribe: http://e-newsletters.internet.com/discussionlists.html/ To unsubscribe send a blank email to [EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED] To unsubscribe via postal mail, please contact us at: Jupitermedia Corp. 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