In testing, the latency times average 56ms, they're all well under 100
ms.

Is there anything else I could look for that might hang the Outlook
application, or cause it to lock up once it hits the "Outlook is
retrieving data" condition?

David

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Ed
Crowley [MVP]
Sent: Wednesday, February 02, 2005 10:57 PM
To: Exchange Discussions
Subject: RE: Outlook having trouble w/ VPN connection


Pay special attention to latency as Outlook is notoriously sensitive to
that particular measure.

Ed Crowley MCSE+Internet MVP
Freelance E-Mail Philosopher
Protecting the world from PSTs and Bricked Backups!T

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Martin
Blackstone
Sent: Wednesday, February 02, 2005 4:17 PM
To: Exchange Discussions
Subject: RE: Outlook having trouble w/ VPN connection

Have you checked how the VPN connection is performing? Latency? Packet
loss?



-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of
[EMAIL PROTECTED]
Sent: Wednesday, February 02, 2005 3:03 PM
To: Exchange Discussions
Subject: Outlook having trouble w/ VPN connection

We have a remote office which establishes a VPN connection to our
network (W2K RAS server, using active directory), then runs Outlook 2002
into our Exchange box here.  Outlook has been having an increasing
problem with the "Outlook is retrieving data" error message.  I know
this message is to be expected occasionally, but when the user gets this
error message now, it appears to be fatal, and the user has to
disconnect and re-establish the VPN connection in order to get back into
Exchange.

Thoughts on what to try?  I'm already trying the little trick w/ an
entry in the hosts file, and IM is turned off in Outlook.  I'm really
more interested in why the issue with Outlook seems to kill VPN
connectivity.

David

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