I've never seen this happen and we have been running it this way since
the 2.x days where is only ran on the RIM 950/957 hardware for the
handhelds. It has been one of the most trouble free applications for me
to support. 

The only support issue I have ever had with it, was one that I caused
during our AD and Exchange migrations by not following their directions
for moving the Goodlink admin mailbox and account. Even though that
brought me down hard for two hours while I fixed it, I was able to get
the then broken install to run long enough to export the handheld user
list to a text file before I removed and reinstalled the server
software. Once I imported the users again they all came back to life. I
did not have to do a thing to the handhelds (and by all rights I should
have had to).

Due to the way it makes MAPI calls I would not run it on any exchange
server. Honestly you can get away with running it on a PC running just
Windows XP or on another server that is not running Outlook or Exchange.

Miles

------------------------------
Miles Holt, MCP
Network Engineer
Summit Marketing
[EMAIL PROTECTED]
770-303-0426
------------------------------
"Show me a completely smooth operation
and I'll show you someone who's
covering mistakes. Real boats rock."
- Frank Herbert, "Chapterhouse: Dune"  
-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Larry
Wahlers
Posted At: Friday, May 06, 2005 12:02 PM
Posted To: Exchange List
Conversation: GoodLink on OWA server?
Subject: RE: GoodLink on OWA server?


Thank you very much, Miles, for your reply! It's good (pun intended) to
hear of a real-life experience with this software.

> My server
> supports users on Exchange servers in 4 other states over our WAN. It 
> just adds a few seconds to the messages going back and forth between 
> devices. If we had a lot more users I could see making changes, but in

> all honestly Goodlink runs just fine when you skimp on it.

The reason management is all up in arms is because GoodLink has told us
that if any link goes down between the GoodLink server and the Exchange
server, there will be the dreaded "latency" and all devices will have to
be provisioned. Of course, this has given us a lot of concern, since our
top executives would have zero patience with having to start all over
again re-provisioning their devices.

Has this ever happened to you?

Thanks again.

Larry Wahlers 

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