Thanks Dean and Chris for your replies.  It looks like it was our anti-spam 
software that was doing it.  When it was installed on the server, it needed to 
listen on 25 so I had to switch Exchange over to 2525.
Today, I tried relaying from another machine that I had allowed relay access 
and when I telnet 25 it would deny but then when I telnet to 2525 no problem.
Now, I have to figure out how to get the a/s s/w to allow that IP to relay.


-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] Behalf Of Dean
Cunningham
Sent: Monday, January 28, 2008 4:28 PM
To: Exchange Discussions
Subject: RE: unable to relay


Do the blat thing from the server to check it is not emc specific.

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of
Chinnery, Paul
Sent: Tuesday, 29 January 2008 04:37
To: Exchange Discussions
Subject: RE: unable to relay

Thanks, Dean.  We changed it and the new FROM is [EMAIL PROTECTED] but
email is still not relaying.  I turned logging on and found this:

2008-01-28 00:13:01 192.168.100.240 mmc-mail.mmc.mmcwm.com EHLO
+mmc-mail.mmc.mmcwm.com - -
2008-01-28 00:13:01 192.168.100.240 mmc-mail.mmc.mmcwm.com MAIL
+FROM:+<[EMAIL PROTECTED]> - -
2008-01-28 00:13:01 192.168.100.240 mmc-mail.mmc.mmcwm.com QUIT
mmc-mail.mmc.mmcwm.com - -

And, to make things interesting, I got from the EMC assigned to the
case:

"Problem 
        ConnectEMC email home messages are refused by a number of SMTP
servers
Symptom 
        ConnectEMC email home messages may be refused by SMTP servers
due to  lines longer than 1000 characters (RCF2822). The long lines are
caused  by incompatible         new lines (LF instead of CRLF) in
messages sent by        ConnectEMC.
Fix Summary 
        Change SMTP server configuration to accept email with lines
longer  than 1000 characters"

I've never seen anything like the above and I have no idea how to change
that (if that truly is the case).

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] Behalf Of Dean
Cunningham
Sent: Thursday, January 24, 2008 8:09 PM
To: Exchange Discussions
Subject: RE: unable to relay


I assume:

the device is internal to your network?
the [EMAIL PROTECTED] is the actual from address from the device?

If so I suspect that exchange is saying "this email is from emc.com but
is trying to be relayed off my subnet which is mmcwm.com, so no"

If you can reconfigure the emc to say it is from [EMAIL PROTECTED]
then the relay may work.

If you can't reconfig, try BLATing emails from the device in question
with the different from addresses to see if what I am suggesting is
true.

I have always used the from address coming from any internal device to
be the seme as the domain name exchange uses. i.e. exchange domain
address nrc.govt.nz so any internal email is
[EMAIL PROTECTED]

I also setup a catch all mailbox in exchange to catch any replies. i.e.
the admin mailbox 

primary is
admin at nrc.govt.nz

additional are
kiosk at nrc.govt.nz
ipmonitor at nrc.govt.nz

users have a tendency to reply to automated addresses....

I consider it poor mail admin to create email addresses for domains that
you are not authoritative over  i.e. emc.com

Cheers
Dean


-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of
Chinnery, Paul
Sent: Tuesday, 22 January 2008 04:08
To: Exchange Discussions
Subject: unable to relay

Exchange 2000
I have a device (EMC Centera) that is trying to send out health reports
and alert messages.  I have verified that the device's IP address is in
the allow to relay list but mail is not being relayed and the device's
log shows the following:

[2008-01-18 11:19:20] Failed to send email, result:Unacceptable response
to RCPT TO: 550 5.7.1 Unable to relay for <[EMAIL PROTECTED]>

I seem to be running into this probleme lately.  I have another device
that is having the same problem.

Any ideas, please?

Paul Chinnery
Network Administrator
Memorial Medical Center


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