What do you mean by cleaning out corrupted items? Deleting the user's
mailbox?

This is to resolve the Free/Busy error correct?

W

-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]
Sent: Tuesday, August 14, 2001 10:16 PM
To: Exchange Discussions
Subject: Re: Calendar Corruption and Bouncing Emails


You'll need to clean out the corrupt item(s).  Then you'll need to update
cdo.dll on the OWA server and any server running the event service.

> Odd problem...
> 
> Win2K SP1
> Exchange 5.5 SP4
> Outlook 2000 SR1
> User on separate subnet
> User behind an internal firewall
> 
> 
> A user came to me complaining that evertime that he tried to accept a
> meeting request his outlook would freeze.("program not responding"). We
let
> this problem go for a while while we tried to troubleshoot it because he
> could accept his meetings and work with his email through OWA. 
> 
> Eventually when he went to just look at his calendar, outlook would
freeze.
> He'd click on the calendar folder in the folder list and outlook would
lock
> up.
> 
> So I backed up his mail folders into a PST except for his calendar. Blew
> away his mailbox, created a new one, and added the mail folders back.
> 
> He doesn't have trouble with his calendar anymore but intermittently
emails
> to his account get bounced. Postmaster is not notified, he only knows when
> the sender (on the same Ex server and GAL) FWD's the email to him at the
> same address, which usually goes through.
> 
> Note 1: This user doesn't have all that much data in his mailbox. I have a
> few users with over a gig (yes I know) that have no problem.
> 
> Note 2: I am getting a error in the app log on the Ex server about every
10
> mins. Another Ex server in the same site holds the Free/Busy unhidden.:
> 1038 - MSExchangeFB
> Unable to access the Microsoft Schedule+ Free/Busy Information folder. 
> 
> Ensure that the (hidden) Microsoft Schedule+ Free/Busy Information folder
> exists. Open the Recipients container and select View.HiddenRecipients.
> 
> 
> Note 3: This is the second user with a problem similar to this, but
> recreating her mailbox and blowing away her calendar fix her problem.
> 
> Any ideas?
> 
> William L. Smith
> Systems Administrator

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