No, that would be a last resort.

> Have you tried reinstalling outlook?
> 
> Regards
> 
> Mr Louis Joyce
> Computer Support Analyst
> Network Administrator
> BT Ignite eSolutions
> +44 (0)1392 459155
> 
> 
> 
> -----Original Message-----
> From: Farquharson, Andrea [mailto:[EMAIL PROTECTED]]
> Sent: 01 November 2001 15:40
> To: Exchange Discussions
> Subject: Blank emails
> 
> 
> I have a user who today started getting email messages with the body
> of the message being blank.  Also, old messages in his archive folder open
> with the body being blank.  He did not have this problem before.  If he
> forwards me the messages, I see text clearly.  I've connected to his PC
> via SMS and looked in his Outlook, opened the messages in question and
> see the problem he is having.
> 
> What should I look for?  How can I resovle this?
> 
> Thanks!!
> 
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