The folder is there, it only happens to this one user since she has had
Office 2000 installed, and doesn't happen consistently.

Thanx for your help

Aaron

-----Original Message-----
From: John Q [mailto:[EMAIL PROTECTED]]
Sent: Tuesday, November 20, 2001 7:44 AM
To: Exchange Discussions
Subject: Re: Unable to update public free/busy data error in Outlook


Is the free/busy folder missing?
Does it happen to all users?  Does it happen at all users at the same time?

----- Original Message -----
From: "Edwards, Aaron" <[EMAIL PROTECTED]>
To: "Exchange Discussions" <[EMAIL PROTECTED]>
Sent: Monday, November 19, 2001 5:10 PM
Subject: Unable to update public free/busy data error in Outlook


> I have a Win95 pc with Outlook 2000 in an Exchange 5.5 SP4 environment
that
> will sporadically pop up an error message while outlook is idle. Users
have
> X400 & SMTP addresses. The error message is:
>
> Unable to update public free/busy data. Outlook can't find the mail
service
> provider. To check your profile settings, double-click the Mail icon in
> Windows Control panel. Or, try to log on to your mail system again.
>
> The only option is to click ok. Sometimes it locks up her system,
sometimes
> not.
> We have tried reloading her profile. Everything I can find on the KB says
> something about an MS Mail problem. We aren't using MS Mail. Any other
> ideas?
>
> Thanx
>
> Aaron
>
>
>
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