> Hello all....this is not exactly off-topic as I know many of us poor
> individuals are using Arcserve.  I found out this morning that Computer
> Associates is now charging $95 per incident for phone support. 

Use Independent support. Many companies in the UK (GST Group included) 
offer independent maintenance and support contracts for less that $100 a 
year. Is there nothing similar near you? 

-- 
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