Have you installed the Ex. SP4 on the OWA box? -----Original Message----- From: Wynkoop, John [mailto:[EMAIL PROTECTED]] Sent: Thursday, December 13, 2001 10:37 AM To: Exchange Discussions Subject: RE: OWA 5.5sp4 on IIS5/Win2k SP2
Thanks Allan, I appreciate everyone's help with this matter, it's a teaser. Yes, when logging on as the exchange admin or a regular user I get three IE log on boxes (site, realm, username, password) then it takes me to a blank page instead of the root.asp that I am used to seeing on my production server. It seems that the problem I am having is with the authentication of OWA against the exchange server (but i'm not sure). I can get to the website just fine, but not to my mailbox. I'm confused and need some suggestions. Thanks, John -----Original Message----- From: Allan Johnson [mailto:[EMAIL PROTECTED]] Sent: Thursday, December 13, 2001 9:27 AM To: Exchange Discussions Subject: RE: OWA 5.5sp4 on IIS5/Win2k SP2 John, Replies directly to the Exchange List will definitely increase your chance of getting more answers, I post suggestions when I think I can help and to offset those times I have to post questions. So, reading your reply your user is an admin? Non-secure suggestion try logging in with "Administrator" or your EX service account. Also where does the blank page occur, at IIS login or OWA login? You can remove Basic Auth and just leave Anonymous to rule out permissions at the IIS box also. IIS logging is under properties of the Exchange site, properties button for logging => extended tab. Security Auditing (logon success/failure etc) is enabled/configured through MMC. -----Original Message----- From: Wynkoop, John [mailto:[EMAIL PROTECTED]] Sent: Wednesday, December 12, 2001 5:41 PM To: Allan Johnson Subject: RE: OWA 5.5sp4 on IIS5/Win2k SP2 Yes, I'm unable to get my mail or that of an average user... I don't know what the logs are saying, I can't find any use for them... They seem to only show me hits and http get requests, not anything else. Is there some way to increase the severity of my logging, to maybe catch the problem? Thanks, J -----Original Message----- From: Allan Johnson Sent: Wednesday, December 12, 2001 4:10 PM To: Exchange Discussions Subject: RE: OWA 5.5sp4 on IIS5/Win2k SP2 Have you tried logging in with administrator level users? Do the w3svc logs and/or security logs show anything usefull? -----Original Message----- From: Wynkoop, John [mailto:[EMAIL PROTECTED]] Sent: Wednesday, December 12, 2001 3:45 PM To: Exchange Discussions Subject: RE: OWA 5.5sp4 on IIS5/Win2k SP2 Multiple domains, but my exchange server and my users are in the same domain -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]] Sent: Wednesday, December 12, 2001 3:44 PM To: Exchange Discussions Subject: RE: OWA 5.5sp4 on IIS5/Win2k SP2 Only one domain right? No resource domains or anything? -----Original Message----- From: Wynkoop, John [mailto:[EMAIL PROTECTED]] Sent: Wednesday, December 12, 2001 2:43 PM To: Exchange Discussions Subject: RE: OWA 5.5sp4 on IIS5/Win2k SP2 We have 3 BDC's I'll reboot them later tonight and see if that helps, but the problem is constant so I don't know what kind of effect rebooting the BDC's and PDC will have. Thanks, John -----Original Message----- From: Soysal, Serdar [mailto:[EMAIL PROTECTED]] Sent: Wednesday, December 12, 2001 3:30 PM To: Exchange Discussions Subject: RE: OWA 5.5sp4 on IIS5/Win2k SP2 John, How many BDCs do you have? Below is the reason why I'm asking (snipped from my response to another thread). "... Here we have multiple account domains and the OWA servers are in a resource domain. I had that problem for one of those account domains. As it turns out, the domain controller for the account domain was flaking out. Rebooted the DC and the problem went away. ..." -----Original Message----- From: Wynkoop, John [mailto:[EMAIL PROTECTED]] Sent: Wednesday, December 12, 2001 3:25 PM To: Exchange Discussions Subject: RE: OWA 5.5sp4 on IIS5/Win2k SP2 Thanks for you suggestions, see below for my replies... >Let's examine a few things: >1. You stated that the server is a standalone system. However, is it >a member of the NT Domain. Yes, the win2k webserver is a member server. >2. Under IIS properties (Directory Security) do you have Anonymous >access checked and Basic Auth. Under Basic Auth do you have the domain >preset. (Side note) If you do not have the domain preset are users >typing in the full syntax to login (alias first followed by >domain\username - password) Yes, anonymous and basic auth checked. Yes, I have the domain listed under basic auth. I've tried using simply usernames as well as fully quailfied user names (neither works). >3. Have you modified the NTFS permissions on the C Drive. If so, >reset webdata directory to "Everyone" "Full" and retest. No, reset and tried anyway. Same problem. >4. Have you modified the "Location" of the Webdata directory? If so, >reinstall SP4 and don't move the directory...retest. (Side note: If >this was the problem let me know and I will tell you how to move the >directory successfully). No. Reinstalled SP4 anyway, same problem. >5. Are you sure that the users that need access to OWA site have Log >on local rights and access system from network right. Yes, granted "Doamin users" access to log on locally, this includes all users who might need access. >Thanks. >Brian Murphy _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED] _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED] _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED] _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED]