John et al,

I had the exact same setup and scenario ... I found MS technet answers that
addressed this problem and  I went through every step (and more) to no avail
....

the only thing that worked was to uninstall OWA ... remove the exchng folder
and reinstall ...

I even had it working on a box (same setup as you) for 2 weeks and then it
crashed back to the 3 logon , blank page scenario ...

I have since mirrored the drive (it is working now) ... I will remove the
mirror and let it run until it breaks again (it has already broke 3 times)
and then try to trace down the problem ... of course I have a backup OWA in
the shadows ready and willing to go ...

Mike
 >-----Original Message-----
 >From: Wynkoop, John [mailto:[EMAIL PROTECTED]]
 >Sent: Thursday, December 13, 2001 10:37 AM
 >To: Exchange Discussions
 >Subject: RE: OWA 5.5sp4 on IIS5/Win2k SP2
 >
 >
 >Thanks Allan,
 >
 >I appreciate everyone's help with this matter, it's a teaser. 
 > Yes, when
 >logging on as the exchange admin or a regular user I get 
 >three IE log on
 >boxes (site, realm, username, password) then it takes me to a 
 >blank page
 >instead of the root.asp that I am used to seeing on my 
 >production server.
 >It seems that the problem I am having is with the 
 >authentication of OWA
 >against the exchange server (but i'm not sure).  I can get to 
 >the website
 >just fine, but not to my mailbox.  I'm confused and need some 
 >suggestions.
 >Thanks,
 >John
 >
 >-----Original Message-----
 >From: Allan Johnson [mailto:[EMAIL PROTECTED]]
 >Sent: Thursday, December 13, 2001 9:27 AM
 >To: Exchange Discussions
 >Subject: RE: OWA 5.5sp4 on IIS5/Win2k SP2
 >
 >
 >John,
 >
 >Replies directly to the Exchange List will definitely 
 >increase your chance
 >of getting more answers, I post suggestions when I think I 
 >can help and to
 >offset those times I have to post questions.
 >
 >So, reading your reply your user is an admin?  Non-secure 
 >suggestion try
 >logging in with "Administrator" or your EX service account.  
 >Also where does
 >the blank page occur, at IIS login or OWA login?  You can 
 >remove Basic Auth
 >and just leave Anonymous to rule out permissions at the IIS box also.
 >
 >IIS logging is under properties of the Exchange site, 
 >properties button for
 >logging => extended tab.
 >
 >Security Auditing (logon success/failure etc) is 
 >enabled/configured through
 >MMC.
 >
 >-----Original Message-----
 >From: Wynkoop, John [mailto:[EMAIL PROTECTED]]
 >Sent: Wednesday, December 12, 2001 5:41 PM
 >To: Allan Johnson
 >Subject: RE: OWA 5.5sp4 on IIS5/Win2k SP2
 >
 >Yes, I'm unable to get my mail or that of an average user... 
 >I don't know
 >what the logs are saying, I can't find any use for them... 
 >They seem to only
 >show me hits and http get requests, not anything else.  Is 
 >there some way to
 >increase the severity of my logging, to maybe catch the problem?
 >Thanks,
 >J
 >
 >-----Original Message-----
 >From: Allan Johnson 
 >Sent: Wednesday, December 12, 2001 4:10 PM
 >To: Exchange Discussions
 >Subject: RE: OWA 5.5sp4 on IIS5/Win2k SP2
 >
 >
 >Have you tried logging in with administrator level users?
 >
 >Do the w3svc logs and/or security logs show anything usefull?
 >
 >-----Original Message-----
 >From: Wynkoop, John [mailto:[EMAIL PROTECTED]]
 >Sent: Wednesday, December 12, 2001 3:45 PM
 >To: Exchange Discussions
 >Subject: RE: OWA 5.5sp4 on IIS5/Win2k SP2
 >
 >
 >Multiple domains, but my exchange server and my users are in 
 >the same domain
 >
 >-----Original Message-----
 >From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]
 >Sent: Wednesday, December 12, 2001 3:44 PM
 >To: Exchange Discussions
 >Subject: RE: OWA 5.5sp4 on IIS5/Win2k SP2
 >
 >
 >Only one domain right?  No resource domains or anything?
 >
 >-----Original Message-----
 >From: Wynkoop, John [mailto:[EMAIL PROTECTED]]
 >Sent: Wednesday, December 12, 2001 2:43 PM
 >To: Exchange Discussions
 >Subject: RE: OWA 5.5sp4 on IIS5/Win2k SP2
 >
 >
 >We have 3 BDC's I'll reboot them later tonight and see if 
 >that helps, but
 >the problem is constant so
 >I don't know what kind of effect rebooting the BDC's and PDC 
 >will have.
 >Thanks,
 >John
 >
 >-----Original Message-----
 >From: Soysal, Serdar [mailto:[EMAIL PROTECTED]]
 >Sent: Wednesday, December 12, 2001 3:30 PM
 >To: Exchange Discussions
 >Subject: RE: OWA 5.5sp4 on IIS5/Win2k SP2
 >
 >
 >John,
 >
 >How many BDCs do you have?  Below is the reason why I'm 
 >asking (snipped from
 >my response to another thread).
 >
 >"...
 >Here we have multiple account domains and the OWA servers are 
 >in a resource
 >domain.  I had that problem for one of those account domains. 
 > As it turns
 >out, the domain controller for the account domain was flaking 
 >out.  Rebooted
 >the DC and the problem went away.
 >..."
 >
 >-----Original Message-----
 >From: Wynkoop, John [mailto:[EMAIL PROTECTED]] 
 >Sent: Wednesday, December 12, 2001 3:25 PM
 >To: Exchange Discussions
 >Subject: RE: OWA 5.5sp4 on IIS5/Win2k SP2
 >
 >
 >
 >Thanks for you suggestions, see below for my replies...
 >
 >>Let's examine a few things:
 >
 >>1.  You stated that the server is a standalone system.  
 >However, is it 
 >>a member of the NT Domain.
 >
 >Yes, the win2k webserver is a member server.
 >
 >>2.  Under IIS properties (Directory Security) do you have Anonymous 
 >>access checked and Basic Auth.  Under Basic Auth do you have 
 >the domain 
 >>preset. (Side note) If you do not have the domain preset are users 
 >>typing in the full syntax to login (alias first followed by 
 >>domain\username - password)
 >
 >Yes, anonymous and basic auth checked.  Yes, I have the 
 >domain listed under
 >basic auth.  I've tried using simply usernames as well as 
 >fully quailfied
 >user names (neither works).
 >
 >>3.  Have you modified the NTFS permissions on the C Drive.  If so, 
 >>reset webdata directory to "Everyone" "Full" and retest.
 >
 >No, reset and tried anyway.  Same problem.
 >
 >>4.  Have you modified the "Location" of the Webdata 
 >directory?  If so, 
 >>reinstall SP4 and don't move the directory...retest.  (Side note: If 
 >>this was the problem let me know and I will tell you how to move the 
 >>directory successfully).
 >
 >No. Reinstalled SP4 anyway, same problem.
 >
 >>5.  Are you sure that the users that need access to OWA site 
 >have Log 
 >>on local rights and access system from network right.
 >
 >Yes, granted "Doamin users" access to log on locally, this 
 >includes all
 >users who might need access.
 >
 >
 >>Thanks.
 >>Brian Murphy
 >
 >
 >
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