If you check the archives, I had and still have the same problem here with
NAV and users not being able to move attachments.  I had MS look at it and
Symantec and both blamed each other.  I ran optimiser and that didn't cure
it.  The next stage (which I still haven't got round to yet) is checking the
IS for corruption.  What I have found is that when I upgrade to a new
version of NAV (uninstall/reinstall) it starts of working fine and then
gradually performance becomes a real issue with alot of stuff being
quarantined (when quarantining is disabled!) and users start to get mail
sitting in the outbox for a while.  I am running NAV 2.17 Build 75 in
MAPI/VAPI.  Ex 5.5 SP4.0, NT4.0 SP5a.  

Stephanie.
University of Glamorgan.
UK

-----Original Message-----
From: Hansen, Eric [mailto:[EMAIL PROTECTED]]
Sent: 11 December 2001 18:17
To: Exchange Discussions
Subject: RE: Antivirus causing move errors thingamajig


Exactly.  Well almost, I'm at the background part.

-----Original Message-----
From: Alverson, Thomas M. [mailto:[EMAIL PROTECTED]] 
Sent: Tuesday, December 11, 2001 10:10 AM
To: Exchange Discussions
Subject: RE: Antivirus causing move errors thingamajig

So your problem is the same one I ran into:

-Had old NAV for exchange 2.0 running in mapi mode (only mode it supported).

-Upgraded to NAV 2.1 and enabled dual mapi/avapi mode.

-Users could not move multiple messages at once without errors.  Also
exporting to a PST file would cause errors and an incomplete export.

-Went back to MAPI only mode.

-Got nervous and went back to MAPI/AVAPI mode but enabled the background
scan.  No complaints yet, but I have not tried to break it either.

Tom

-----Original Message-----
From: Hansen, Eric [mailto:[EMAIL PROTECTED]] 
Sent: Tuesday, December 11, 2001 10:22 AM
To: Exchange Discussions
Subject: RE: Antivirus causing move errors thingamajig


Yes I am, I'll look for that option.  Thank you.

-----Original Message-----
From: Alverson, Thomas M. [mailto:[EMAIL PROTECTED]] 
Sent: Tuesday, December 11, 2001 7:12 AM
To: Exchange Discussions
Cc: '[EMAIL PROTECTED]'
Subject: RE: Antivirus causing move errors thingamajig

Are you running Norton AV for exchange?  If so, there is a background
scanning option that will prescan all your mail whenever new definitions
arrive.  Once they are prescanned, a multi message move will not require all
the messages to be checked for viruses.  I turned on the background scan
option here and it took over a day to scan everything (about 20gig of mail),
but a definition update came in the middle of that.

Tom

-----Original Message-----
From: Hansen, Eric [mailto:[EMAIL PROTECTED]] 
Sent: Monday, December 10, 2001 4:28 PM
To: Exchange Discussions
Subject: Antivirus causing move errors thingamajig


A while back I submitted a item about getting errors(access denied errors)
when moving emails to and from mailboxes and someone suggested it may be
related to VAPI mode in my antivirus, something to do with a scan time or
something.  Does anyone have the vaguest clue what I'm talking about?

I looked back but I cant seem to find it.

Recap
Single site, single domain.  Exchange 5.5 sp4 w/hots, NT4 sp6  Users trying
to move large emails or lots of emails get a cant move access denied errors.

e-

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