hi jim,

you make some good points, but it's a little different here. We're a media
company - advertising, prepress, web solutions. A lot of document traffic is
PDF's, quark documents - artwork revisions etc. It's very useful for our
staff to keep this data in Outlook, because it provides an audit trail
without having to do anything. For example, someone recieves a file, amends
and sends it back. Their inbox holds a copy of the original, at the date,
time etc when it was sent and received. Their sent items records the amended
document and when it was returned. This is a simplified example - some of
our consultants and mac operators have quite complex communication patterns
with many agencies, printers etc and keeping it all together in Outlook is
very efficient for them. 

dan.


> For the most part you don't need to keep either of the 
> messages. What I've
> been beating people over the head here is that I don't care 
> that you have an
> e-mail from 3 years ago stating that we would switch to Fubar 
> Software. If
> it's part of meeting, then it needs to be in the meeting 
> minutes. If it was
> part of a project, then it needs to be part of the project 
> documentation.
> Most users will tell you they are keeping e-mail so they can CYA. Bull
> biscuits. 
> 
> What are the attachments in the e-mails? Memo's? 
> Documentation? Budgets? All
> of this should be published to a public folder or an intranet 
> and links sent
> via e-mail. Go through you're e-mail, check the attachments 
> and see what you
> have. How much of that information is repeated again and again in your
> environment? Exchange was never meant to be a storage and 
> retrieval system. 
> 
> Of course all of the about is a behavioral issue, so there is 
> not much we
> can do about it other than to educate the users.
> 
> > -----Original Message-----
> > From:       Atkinson, Daniel [SMTP:[EMAIL PROTECTED]]
> > Sent:       Tuesday, January 15, 2002 5:52 AM
> > To: Exchange Discussions
> > Subject:    RE: Slightly OT: PST policies
> > 
> > I don't understand your solution Ed. You're saying to keep the IS
> > manageable, get everyone to use OST's and save off 
> attachments? OST's
> > aren't
> > for archiving, they mirror the store - no space saved. Why 
> get users to
> > pull
> > attachments out of exchange to disparate locations on the 
> network? No
> > backup, no owa access, no SIS, no 'audit trail' of their 
> work, big pain in
> > the butt (saving several attachments from a message SUCKS!).
> > 
> > Ideally I'd like exchange to do the archiving job for me, 
> but Microsoft
> > likes leaving out useful features to perpetuate the third 
> party add-on
> > market. So, I could have a really good third party archiver 
> that puts old
> > data down to optical disk or something, but that's not 
> going to happen
> > here
> > for now so we'll stick to users archiving to PST's, and if 
> people want to
> > put these on net drives to back them up I really don't see 
> a problem.
> > 
> > dan.
> > 
> > > Add to the OST idea teaching your users how to remove 
> attachments from
> > > e-mail they feel they must save.
> > > 
> > > Ed Crowley MCSE+I MVP
> > > Tech Consultant
> > > Compaq Computer
> > > "There are seldom good technological solutions to behavioral 
> > > problems."
> > > 
> > > 
> > > -----Original Message-----
> > > From: [EMAIL PROTECTED]
> > > [mailto:[EMAIL PROTECTED]]On Behalf Of 
> > > Atkinson, Daniel
> > > Sent: Monday, January 14, 2002 8:10 AM
> > > To: Exchange Discussions
> > > Subject: RE: Slightly OT: PST policies
> > > 
> > > 
> > > thanks for your comment ed.
> > > 
> > > i like the idea of offline folders, but surely these would 
> > > just be mirrors
> > > of the users mailbox, or a subset thereof. That's not 
> what's needed
> > > here...the users need to archive data so they stay under the 
> > > store limit and
> > > can send mail. I don't see how an offline folder could be 
> used in this
> > > manner.
> > > 
> > > am i missing something about offline folders?
> > > 
> > > dan.
> > > 
> > > > I'm not going to argue with you on your point, but I 
> suggest that
> > > > offline folders might be more appropriate.
> > > >
> > > > Ed Crowley MCSE+Internet MVP kcCC+I
> > > > Tech Consultant
> > > > Compaq Computer Corporation
> > > > Protecting the world from PSTs and Bricked Backups!
> > > >
> > > >
> > > > -----Original Message-----
> > > > From: [EMAIL PROTECTED]
> > > > [mailto:[EMAIL PROTECTED]] On Behalf 
> Of Atkinson,
> > > > Daniel
> > > > Sent: Friday, January 11, 2002 4:52 AM
> > > > To: Exchange Discussions
> > > > Subject: RE: Slightly OT: PST policies
> > > >
> > > >
> > > > ok, check this pst scenario:
> > > >
> > > > exchange site in uk, 450 users, 400mb mailbox limit, 30gb store.
> > > >
> > > > servers are located in london, remote sites in northern 
> > > cities connect
> > > > via 2mbps links.
> > > >
> > > > users often hit the mailbox limit and have to archive to pst.
> > > > in london,
> > > > they just move items to a pst on their local disk, and we
> > > > make sure that
> > > > they understand their data is no longer available via OWA 
> > > or backed up
> > > > nightly.
> > > >
> > > > in the northern cities, the techs have put the PST's 
> onto network
> > > > drives. i immediately yelled "pst on net drives = bad" but their
> > > > philosophy is that they have plentiful disk space on their
> > > > file servers
> > > > and a fast network, so they do this to gain the advantage of
> > > > backing up
> > > > the pst's.
> > > >
> > > > i can't think of any good reason to persuade them to store
> > > > the pst's on
> > > > local hard drives, and i think that's because there isn't one.
> > > >
> > > > dan.
> > > >
> > > >
> > > > > -----Original Message-----
> > > > > From: Ed Crowley [mailto:[EMAIL PROTECTED]]
> > > > > Sent: 11 January 2002 06:11
> > > > > To: Exchange Discussions
> > > > > Subject:  RE: Slightly OT: PST policies
> > > > >
> > > > >
> > > > > That's fine [1] but keep them off file servers.
> > > > >
> > > > > [1] not really
> > > > >
> > > > > Ed Crowley MCSE+I MVP
> > > > > Tech Consultant
> > > > > Compaq Computer
> > > > > "There are seldom good technological solutions to behavioral
> > > > > problems."
> > > > >
> > > > >
> > > > > -----Original Message-----
> > > > > From: [EMAIL PROTECTED]
> > > > > [mailto:[EMAIL PROTECTED]]On Behalf Of
> > > > Cook, David A.
> > > > > Sent: Thursday, January 10, 2002 12:34 PM
> > > > > To: Exchange Discussions
> > > > > Subject: RE: Slightly OT: PST policies
> > > > >
> > > > >
> > > > > I have read all those things about PST=BAD and I have used
> > > > > all of those.
> > > > > I gave my suggestion of do not allow any PSTs and I was 
> > > told that we
> > > > > have to allow PSTs. The reasons is the best part of the 
> > > whole thing,
> > > > > "they have always been able to use PSTs so we can't take that
> > > > > away from
> > > > > them". Politics is the problem.
> > > > >
> > > > > The more I'm thinking about this the madder it makes me. I've
> > > > > given this
> > > > > recommendation before and then this time I was asked 
> to give the
> > > > > recommendation again so it could be taking to the powers that
> > > > > be. I give
> > > > > my recommendation and I'm told it is not acceptable. I'm 
> > > pretty much
> > > > > being given the recommandation and being told that it is my
> > > > > recommendation now justify it. I can't justify the 
> wrong decision.
> > > > >
> > > > > So that was my rant that you all could care less about but
> > > > thank you
> > > > > everyone for the input.
> > > > >
> > > > >
> > > > > Dave Cook
> > > > > Exchange Administrator
> > > > > Kutak Rock, LLP
> > > > > 402-231-8352
> > > > > [EMAIL PROTECTED]
> > > > >
> > > > >
> > > > >
> > > > > 
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