Keep in mind that the boneheads could have mapped drives or open
terminal server sessions going using the service account. If you run
into a lockout after the change, keep this in mind.

Tom.

-----Original Message-----
From: Hansen, Eric [mailto:[EMAIL PROTECTED]] 
Sent: Tuesday, January 15, 2002 10:14 AM
To: Exchange Discussions
Subject: RE: Oh crap. Need to change service account password.


I don't use the service account.  But my super knows all the domain
admin passwords and it was he that gave it out to a bunch of the
helpdesk people. I have one backup that knows what to do and how to
behave, and I have a person that creates accounts for me but her rights
are trimmed.

Basically this whole problems boils down to the extreme stupidity of my
supervisor.

-----Original Message-----
From: Hunter, Lori [mailto:[EMAIL PROTECTED]] 
Sent: Tuesday, January 15, 2002 7:14 AM
To: Exchange Discussions
Subject: RE: Oh crap. Need to change service account password.


That's one of the articles.  You didn't say how you are setup though.  

One thing that jumps out at me though is that you should never be using
the service account anyway.  Systems use the service account; people use
logon accounts that have privileges.

Also you should be training [1] your admins to quit deleting mailboxes.
Mailboxes should be hidden for an appropriate amount of time before
being deleted from the Hidden view.

[1] Or beating them with the StIcK, you choose.

-----Original Message-----
From: Hansen, Eric [mailto:[EMAIL PROTECTED]]
Sent: Tuesday, January 15, 2002 9:01 AM
To: Exchange Discussions
Subject: RE: Oh crap. Need to change service account password.


Would that be q157780?

-----Original Message-----
From: Hunter, Lori [mailto:[EMAIL PROTECTED]] 
Sent: Tuesday, January 15, 2002 7:00 AM
To: Exchange Discussions
Subject: RE: Oh crap. Need to change service account password.


There is a technet whitepaper - get it, read it, read it again.  There
could be many gotchas depending on your Org and site setup.  

-----Original Message-----
From: Hansen, Eric [mailto:[EMAIL PROTECTED]]
Sent: Tuesday, January 15, 2002 8:50 AM
To: Exchange Discussions
Subject: Oh crap. Need to change service account password.


 
You know some days I really like this job, and other days I really hate
it.

Apparently my boss in his infinite wisdom decided it would be wise to
give a bunch of people that know nothing about Exchange the service
account password.  A result of this was the deletion of several
mailboxes and one IMS connector.  Needless to say I was nowhere around
at the time, perhaps if I had been I would have been able to put a stop
to this.  So it looks like I need to change my service account password
and not tell my boss what it is.

So I'm making a checklist of where the password gets used.  Obviously
all the MS Exchange services.  Is there any other place where I will
need to type in the new password?  Any other concerns I should have in
doing this?

Help most appreciated. 

Thanks
Eric

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