Jim/Art, Actually, this sounds more like a client configuration issue (Outlook), rather than a server issue, based on your statement "*Users* trying to move large emails or lots of emails get a "Some items could not be moved. They were either already moved or deleted, or access was denied" error message. Several of my users, when trying to move large volumes of mail from their mailbox to a .pst file would get errors related to "access denied" and something to do with frmcache.dat. If this is indeed your situation, then this should fix the problem:
1. Close your Outlook and any open messages. 2. On the Windows taskbar, click Start, point to Programs, and then click Windows Explorer. 3. In Windows Explorer move to the C:\Windows\Forms folder on your hard drive. 4. Under the Forms folder, highlight everything ***EXCEPT THE CONFIGS FOLDER*** and press the DELETE key. When prompted, "Are you sure you want to remove the folder"<folder name>" and send all its contents to the Recycle Bin?", click Yes. 5. Restart Outlook and move your e-mails. Jim Blunt Network / E-mail Admin (at least for a little while longer) "There are seldom good technological solutions to behavioral problems." - Ed Crowley, Exchange Guru -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]] Sent: Tuesday, March 05, 2002 11:42 AM To: Exchange Discussions Subject: RE: Unable to move items to a PST Jim, you are correct that NAV is causing the error. VAPI or MAPI/VAPI mode will cause archiving and synchronization errors of emails with attachments. Both are MAPI functions that expect a "cleaned" response which VAPI mode cannot deliver so the process fails. The solution for us was to run in MAPI only mode. MAPI is less efficient that VAPI or MAPI/VAPI so server performance could degrade. Additionally, if the server is under load, MAPI can deliver a virus laden attachment to a users inbox that will lie dormant until the user opens, moves or deletes the email. All of our workstations are managed by NAV with defs updated daily to provide the most protection from this. Art -----Original Message----- From: Jim Helfer [mailto:[EMAIL PROTECTED]] Sent: Tuesday, March 05, 2002 2:10 PM To: Exchange Discussions Subject: RE: Unable to move items to a PST I have this exact problem. I think it has something to do with the NAV running on the Exchange server, but it hasen't become a big enough problem here to warrant disabling the scanners for a test. Jim -----Original Message----- From: Scott Lounder [mailto:[EMAIL PROTECTED]] Sent: Tuesday, March 05, 2002 12:23 PM To: Exchange Discussions Subject: Unable to move items to a PST I have several users who when trying to move items from their Mailbox to a PST file they get an error message saying: Some items could not be moved. They were either already moved or deleted, or access was denied. This seems to happen only when attempting to move items with attachments, and only when trying to move more than a single item. For example I can move 20 items from the Inbox(or any folder on the server) to the PST with no problems, as long as none of those messages have attachments. If I attempt to move 20 items from my Inbox(or others) and one or more of those items has an attachment, it will move the items before the message with the attachment, but stop and give me the error on that message with the attachment. I can select that ONE message and move it to a PST file, but I can't move more than one at a time. We have 3 Exchange 5.5 servers with SP4 on them, and the problem is occurring on all servers. Any help would be appreciated. Thanks Scott... CONFIDENTIALITY NOTICE: ************************************************************************ The information contained in this ELECTRONIC MAIL transmission is confidential. It may also be privileged work product or proprietary information. This information is intended for the exclusive use of the addressee(s). If you are not the intended recipient, you are hereby notified that any use, disclosure, dissemination, distribution [other than to the addressee(s)], copying or taking of any action because of this information is strictly prohibited. ************************************************************************ _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED] _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED] _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED] _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED]
