Tony, Great news. Have a good day!
PBB. -----Original Message----- From: Tony McCarthy [mailto:[EMAIL PROTECTED]] Sent: 20 March 2002 01:14 To: Exchange Discussions Subject: RE: Disappearing e-mail in Outlook folders (Exch 5.5 SP 4) Hi Paul, Thanks very much for the advice. I did what you suggested and the problem is now fixed. The files involved were mbdperf.dll, mtaperf.dll, perfdsa.dll and msesperf.dll. That's a great relief. There's nothing like disappearing e-mail to invoke the wrath of the users. Thanks again Paul. Regards Tony Hi Tony, Yeah, the sp upgrade is crucial to every file. I cannot vouch for your particular problem but with most probs after an sp this is the most usual issue. I had a major crash last night which got me onto a 23 hour day and two hours of it could have been saved if the admin had actually ran sp4 successfully BEFORE calling me out (still fresh in my mind)! Let me know how you get on. Regards Paul. -----Original Message----- From: Tony McCarthy [mailto:[EMAIL PROTECTED]] Sent: 19 March 2002 23:59 To: Exchange Discussions Subject: RE: Disappearing e-mail in Outlook folders (Exch 5.5 SP 4) Thanks Paul, I think there was at lease one file skipped when I installed SP4. I will follow your advice and attempt a reinstall shortly. Regards Tony Did you skip any files that the SP update said were in use? You MUST upgrade every last bit. I would suggest re-running SP4, ensure that perfmon isn't running and ensuring that every file is updated. If it stops on a file that cannot be updated then bosh out of the upgrade, rename the existing file and start again. Good luck PBB ~ndi -----Original Message----- From: Tony McCarthy [mailto:[EMAIL PROTECTED]] Sent: 19 March 2002 22:52 To: Exchange Discussions Subject: Disappearing e-mail in Outlook folders (Exch 5.5 SP 4) Hi Everyone, I installed Service Pack 4 on my Exchange 5.5 server last Friday and since then all mail users have had a weird problem with disappearing mail in their Outlook folders. At first the mail completely disappears when the user tries to sort it by "Subject". It then returns when sorted by "From" or "Received". In a few cases mail cannot be displayed in the "Sent Items" folder at all. At first I thought it was just user error but the whole site has this problem to one degree or another. Any ideas?? Regards Tony Tony McCarthy Systems Engineer OSI Software Auckland New Zealand Ph: 64 09 522 5909 (Auckland) Fax: 64 09 522 5901 (Auckland) Mob: 021 703035 (NZ) _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED] _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED] _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED] _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED] _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED] _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED]
