Set that profile to not use password authentication; they'll be prompted for the creds.
----- Original Message ----- From: "Mitchell Mike" <[EMAIL PROTECTED]> To: "Exchange Discussions" <[EMAIL PROTECTED]> Sent: Tuesday, April 09, 2002 10:50 AM Subject: Needing to open a mailbox to verify... > Good morning, > > Outlook 98 Exchange 5.5 > > We have mailboxes on two servers. Sometimes for no reason at all people > cannot get into one or the other server. There are no errors on the logs > and we can't figure out what is going on. > > We would like to build a mailbox on each server that will allow us to test > if the server is working when people call into the Help Desk stating that > they cannot access the server. > > I have built the mailbox and am trying to test this new procedure out. I > have given the help desk people USER permission on the mailbox. I have > created a new profile on the help desk workstation. When the Help desk > person signs on, they use their userid and password, they get the 'Unable to > open your default e-mail folders. > You do not have permissions to sign on.' message. I cannot figure out what > I am doing wrong. > > I went to the knowledge database and get The logon credentials of the > Exchange Client or Outlook are different from the logon credentials of the > user logged into the workstation. > But what exactly does that mean? Please help me. > > > Regards, > > Mike Mitchell > Systems eMAIL Administrator > Alverno Information Services > [EMAIL PROTECTED] > (317) 532-7800 ext. 6211 > > > _________________________________________________________________ > List posting FAQ: http://www.swinc.com/resource/exch_faq.htm > Archives: http://www.swynk.com/sitesearch/search.asp > To unsubscribe: mailto:[EMAIL PROTECTED] > Exchange List admin: [EMAIL PROTECTED] > _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED]