thank you for that pat on the back.  I am not stupid but I need hands on
training.

Regards,

Mike Mitchell
Systems eMAIL Administrator
Alverno Information Services
[EMAIL PROTECTED]
(317) 532-7800 ext. 6211


-----Original Message-----
From: Andy David [mailto:[EMAIL PROTECTED]]
Sent: Tuesday, April 09, 2002 11:10 AM
To: Exchange Discussions
Subject: RE: Needing to open a mailbox to verify...


You have failed Grasshopper. 




---- Original message ----
>Date: Tue, 9 Apr 2002 11:07:20 -0500 
>From: Mitchell Mike <[EMAIL PROTECTED]>  
>Subject: RE: Needing to open a mailbox to verify...  
>To: "Exchange Discussions" <[EMAIL PROTECTED]>
>
>But where does a person begin to look?
>
>Regards,
>
>Mike Mitchell
>Systems eMAIL Administrator
>Alverno Information Services
>[EMAIL PROTECTED]
>(317) 532-7800 ext. 6211
>
>
>-----Original Message-----
>From: Chris Scharff [mailto:[EMAIL PROTECTED]]
>Sent: Tuesday, April 09, 2002 10:54 AM
>To: Exchange Discussions
>Subject: RE: Needing to open a mailbox to verify...
>
>
>I believe permissions propagation is covered in the FAQ 
link below.
>
>> -----Original Message-----
>> From: Mitchell Mike [mailto:[EMAIL PROTECTED]] 
>> Sent: Tuesday, April 09, 2002 10:51 AM
>> To: Exchange Discussions
>> Subject: Needing to open a mailbox to verify...
>> 
>> 
>> Good morning,
>> 
>> Outlook 98 Exchange 5.5
>> 
>> We have mailboxes on two servers.  Sometimes for no 
reason at 
>> all people cannot get into one or the other server.  
There 
>> are no errors on the logs and we can't figure out what is 
going on.
>> 
>> We would like to build a mailbox on each server that will 
>> allow us to test if the server is working when people 
call 
>> into the Help Desk stating that they cannot access the 
server.
>> 
>> I have built the mailbox and am trying to test this new 
>> procedure out.  I have given the help desk people USER 
>> permission on the mailbox.  I have created a new profile 
on 
>> the help desk workstation.  When the Help desk person 
signs 
>> on, they use their userid and password, they get 
the 'Unable 
>> to open your default e-mail folders.  
>> You do not have permissions to sign on.' message.  I 
cannot 
>> figure out what I am doing wrong.
>> 
>> I went to the knowledge database and get The logon 
>> credentials of the Exchange Client or Outlook are 
different 
>> from the logon credentials of the user logged into the 
>> workstation. But what exactly does that mean?  Please 
help me.  
>> 
>> 
>> Regards,
>> 
>> Mike Mitchell
>> Systems eMAIL Administrator
>> Alverno Information Services
>> [EMAIL PROTECTED]
>> (317) 532-7800 ext. 6211
>
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