Put the CNAME (common name?) entry in the HOSTS file. Outlook for the Mac is only going to look for the server name not the IP address, and as far as I can tell, it won't look for the FQDN either. The Mac Hosts file matches the server name to the FQDN, and then the FQDN to the IP address. To my understanding, when Outlook asks for the ServerName, the Mac OS converts the ServerName to the FQDN and then converts the FQDN to the IP address. Seems a bit round-about, but it works for connecting to my Exchange 5.5 Server.
I sent a reference to this list a while back on how to set up Mac HOSTS files, I'll see if I can dig it up and send it again. Will -----Original Message----- From: Couch, Nate [mailto:[EMAIL PROTECTED]] Sent: Tuesday, June 04, 2002 9:34 AM To: Exchange Discussions Subject: RE: Outlook for Mac I looked at my "hosts" file and saw this formatting. serverName A XXX.XXX.XXX.XXX I have no CNAME or IN entries listed. Nate Couch EDS Messaging > ---------- > From: William E. Grever > Reply To: Exchange Discussions > Sent: Tuesday, June 4, 2002 08:19 > To: Exchange Discussions > Subject: RE: Outlook for Mac > > Hello Mac supporters, > I have a couple Mac clients connecting to Exchange 5.5 using a Mac > HOSTS file. My HOSTS file is formatted a bit differently than the one you > posted. Mine looks like this: > > ServreName CNAME blah.blah.blah.edu > blah.blah.blab.edu A XXX.XXX.XXX.XXX > > There is no "IN" in the HOSTS file. > > See if this helps. > > Will Grever > > > -----Original Message----- > From: Couch, Nate [mailto:[EMAIL PROTECTED]] > Sent: Tuesday, June 04, 2002 7:11 AM > To: Exchange Discussions > Subject: RE: Outlook for Mac > > Andrey, > > When setting up the profile in Outlook try using the IP address for the > Exchange 2000 server (if you haven't already). Then run the "Test > Settings" > to see if the user will resolve then. > > Nate > > > ---------- > > From: Andrey Fyodorov > > Reply To: [EMAIL PROTECTED] > > Sent: Monday, June 3, 2002 17:12 > > To: [EMAIL PROTECTED] > > Subject: RE: Outlook for Mac > > > > Thanks. Interesting question about WINS, but I don't know if Macs know > > what > > it is. > > > > The customers do not get to the point where their name would get > > underlined. > > That's exactly where it fails - resolving their name against their GAL. > > > > the hosts file is something like this: > > > > exchserver IN CNAME exchserver.domain.com. > > exchserver.domain.com. IN A ip_address > > > > I don't think the problem is with HOSTS since they are getting the > > connection to the Exchange server. If they were not getting connection > the > > error message would say "can't find the Exchange server". > > > > > > > > > > > > > > -----Original Message----- > > From: Couch, Nate [mailto:[EMAIL PROTECTED]] > > Sent: Monday, June 03, 2002 7:49 AM > > To: Exchange Discussions > > Subject: RE: Outlook for Mac > > > > > > Andrey, > > > > I do know that Macs do not use WINS (at least through Mac OS 9.2). They > > can > > use DNS, however, I must admit to not having triedmy Outlook 2001 > against > > and Exchange 2000 server. > > > > You say that they can ping the server so that means their TCPIP is setup > > correctly. When you setup the Outlook profile did their name get > > underlined > > when you did the "Test Settings"? How is the "hosts" file setup? Do > you > > have the listings for the DNS server(s) in the file? Do you have the > > correct FQDN for the Exchange server? > > > > That's all I have for now. If I think of anything else I will let you > > know. > > > > Nate Couch > > EDS Messaging > > > > > ---------- > > > From: Tony Hlabse > > > Reply To: Exchange Discussions > > > Sent: Saturday, June 1, 2002 10:38 > > > To: Exchange Discussions > > > Subject: Re: Outlook for Mac > > > > > > Did you check WINS? > > > -- Original Message ----- > > > From: "Andrey Fyodorov" <[EMAIL PROTECTED]> > > > To: "Exchange Discussions" <[EMAIL PROTECTED]> > > > Sent: Saturday, June 01, 2002 10:30 PM > > > Subject: Outlook for Mac > > > > > > > > > > Hi all. > > > > > > > > I have a couple of customers who cannot connect to our Exchange 2000 > > > > servers with Outlook for Mac (versions 8.2 and 2001) > > > > > > > > They have set up their HOSTS file correctly. They can ping the > > Exchange > > > > server. When they launch Outlook, it seems to find the server as it > > > > prompts them to enter their username, windows domain name, and > > password. > > > > > > > > After they supply their credentials, Outlook comes back with an > error > > > > message saying that their name could not be resolved against a > global > > > > address list. > > > > When they try to log onto the same mailbox from a PC, everything > > works. > > > > Each customer has their own GAL with correct permissions and filter. > > > > > > > > Does anyone here have experience with Outlook for Mac and Exchange > > 2000? > > > > > > > > I have already checked all the articles on MS KB and searched > through > > > the > > > > newsgroups. Found some tips but they did not help. > > > > > > > > Thanks in advance! > > > > > > > > Andrey Fyodorov > > > > Senior Exchange Administrator > > > > iNNERHOST > > > > http://www.innerhost.com > > > > > > > > P.S. I can't believe I actually used to love Macs 10 years ago. > > > > > > > > _________________________________________________________________ > > > > List posting FAQ: http://www.swinc.com/resource/exch_faq.htm > > > > Archives: http://www.swynk.com/sitesearch/search.asp > > > > To unsubscribe: mailto:[EMAIL PROTECTED] > > > > Exchange List admin: [EMAIL PROTECTED] > > > > > > > > > > _________________________________________________________________ > > > List posting FAQ: http://www.swinc.com/resource/exch_faq.htm > > > Archives: http://www.swynk.com/sitesearch/search.asp > > > To unsubscribe: mailto:[EMAIL PROTECTED] > > > Exchange List admin: [EMAIL PROTECTED] > > > > > > > > > > _________________________________________________________________ > > List posting FAQ: http://www.swinc.com/resource/exch_faq.htm > > Archives: http://www.swynk.com/sitesearch/search.asp > > To unsubscribe: mailto:[EMAIL PROTECTED] > > Exchange List admin: [EMAIL PROTECTED] > > > > _________________________________________________________________ > > List posting FAQ: http://www.swinc.com/resource/exch_faq.htm > > Archives: http://www.swynk.com/sitesearch/search.asp > > To unsubscribe: mailto:[EMAIL PROTECTED] > > Exchange List admin: [EMAIL PROTECTED] > > > > > > _________________________________________________________________ > List posting FAQ: http://www.swinc.com/resource/exch_faq.htm > Archives: http://www.swynk.com/sitesearch/search.asp > To unsubscribe: mailto:[EMAIL PROTECTED] > Exchange List admin: [EMAIL PROTECTED] > > _________________________________________________________________ > List posting FAQ: http://www.swinc.com/resource/exch_faq.htm > Archives: http://www.swynk.com/sitesearch/search.asp > To unsubscribe: mailto:[EMAIL PROTECTED] > Exchange List admin: [EMAIL PROTECTED] > > _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED] _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED]
