Assuming you can get to his mailbox OK using Outlook, and unless someone else has 
another thought, it might be the shorter route (as you said you were thinking) if you 
saved his current mail out to a .pst file and recreated his mailbox.

Good luck.

-----Original Message-----
From: Tony McCarthy [mailto:[EMAIL PROTECTED]]
Sent: Sunday, June 09, 2002 4:18 PM
To: Exchange Discussions
Subject: RE: OWA



Hi David,

Thanks for that. The user has the logon locally permission and can't logon
from any machine. We're running 5.5. Sorry, I should have included those
details in my original post.
 Regards
Tony

-----Original Message-----
From: David Florea [mailto:[EMAIL PROTECTED]] 
Sent: Monday, 10 June 2002 11:03 a.m.
To: Exchange Discussions
Subject: RE: OWA

Any chance this user hasn't been given the 'log on locally' permission?  Are
we talking about 5.5 or 2000?
Does this only happen from one machine, that is have you tried that user
from a different box?


-----Original Message-----
From: Tony McCarthy [mailto:[EMAIL PROTECTED]]
Sent: Sunday, June 09, 2002 3:56 PM
To: Exchange Discussions
Subject: OWA



Hi Everyone,

I have a problem with a mailbox that, for some reason cannot be found with
OWA. The user gets the following error message "OWA was unable to get to
your inbox". There is nothing overtly unusual about this particular user's
setup. I have tried pointing his mailbox to both servers in the site in his
mailboxes "Advanced Properties". I've also tried leaving this field blank
with no success. Apart from the OWA problem his mailbox works fine. I've
just about reached a point where I'm going to delete his mailbox and
recreate it. No one else in the site has this problem. Does anyone know what
could be causing this?

Regards
Tony

Tony McCarthy
Systems Engineer
OSI Software
Auckland
New Zealand
Ph:   64 09 522 5909 (Auckland)
Fax: 64 09 522 5901 (Auckland)
Mob: 021 703035 (NZ)

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