>>"dONT LISTEN TO PEOPLE TELLING YOU NOT TO DO BRICK LEVEL BACKUPS, ITS
ABSOLUTELY NECCESSARY TO DO BRICK LEVEL BACKUPS, IT WILL SAVE YOU SO
MUCH HEADACHE AND HEART ACHE LATER..TRUST ME."

"So its wrong because other people said it is. You make your own
conclusions thru experience..."

Exactly what far too many people here have done.  I don't use it and
still... No headache... No heartache.  Am I missing something?  What
happened to you that you suffered so?  What horror stories have you
endured restoring exchange?  Seriously.  I'm listening.


-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]] On Behalf Of kanee
Sent: Wednesday, June 12, 2002 7:20 PM
To: Exchange Discussions
Subject: RE: Veritas Netbackup error on MSX 5.5


So its wrong because other people said it is. You make your own
conclusions thru experience and i have not found any issues so far with
running brick level backups.

So andy give me some more logical reasons as to why brick level backup
is not good rather than just because other admins said so....

-----Original Message-----
From: Andy David [mailto:[EMAIL PROTECTED]]
Sent: Wednesday, June 12, 2002 8:17 PM
To: Exchange Discussions
Subject: RE: Veritas Netbackup error on MSX 5.5


WRONG!

Issue Number Four: If Brick Level Backups are so absolutely necessary,
why is it that so many  Exchange Admins on this list recommend you do
not use them? 





-----Original Message-----
From: kanee [mailto:[EMAIL PROTECTED]]
Sent: Wednesday, June 12, 2002 7:32 PM
To: Exchange Discussions
Subject: RE: Veritas Netbackup error on MSX 5.5


This has been a known issue with veritas products. The mapi32.dll file
is very sensitive and reports errors on messages as cannot open and thus
will show the status of backup as failed. There isnt really much you can
do about this, except ask the user to delete the message its referencing
in the error message from his mailbox and empty it from deleted items. 

I have spent some time with veritas and they point fingers at microsoft
and i spoke to microsoft and they point the fingers back to veritas,
veritas knows of this issue and they say they are looking at a solution
and should be out in the next build for backup exec8.6, i know you use
netbackup so maybe you should look into their next build for netbackup.
Even though this error pops up and the overall status of the backup job
shows up as failed, the backup in actuality is successful, you can
restore the users mailbox and the only thing missing would be those
messages that it reported as corrupted or cannot open. So dont loose any
sleep over this you are fine.

dONT LISTEN TO PEOPLE TELLING YOU NOT TO DO BRICK LEVEL BACKUPS, ITS
ABSOLUTELY NECCESSARY TO DO BRICK LEVEL BACKUPS, IT WILL SAVE YOU SO
MUCH HEADACHE AND HEART ACHE LATER..TRUST ME.

-----Original Message-----
From: Kulwinder [mailto:[EMAIL PROTECTED]]
Sent: Monday, June 10, 2002 10:31 AM
To: Exchange Discussions
Subject: RE: Veritas Netbackup error on MSX 5.5


Thanks for the info.




> Well then, might i suggest, as Andy and no doubt other admins would 
> recommend, that you should stop doing BLB's. Here are a few links for 
> you
to
> ponder over.
> 
> http://mail.tekscan.com/nomailboxes.htm
> 
> http://www.exchangefaq.org/recovery/0004.php3
> 
> Regards
> 
> Mr Louis Joyce
> Data Support Analyst
> 
> -----Original Message-----
> From: Kulwinder [mailto:[EMAIL PROTECTED]]
> Sent: 10 June 2002 15:21
> To: Exchange Discussions
> Subject: RE: Veritas Netbackup error on MSX 5.5
> 
> 
> we get the error when doing a BLB only.  when doing normal full 
> backups of the store - everything is fine - the mailbox account that 
> we use has the exchange service account set as the nt account, sop has

> the permissions set.
> 
> 
> > Im sorry, im getting confused now. Do you get the error when doing a
brick
> > level back-up? Or when you just back up the store on its own?
> > 
> > Are you saying you only carry out BLB's when you get this type of 
> > error?
> > 
> > Regards
> > 
> > Mr Louis Joyce
> > Data Support Specialist
> > BT Ignite eSolutions
> > 
> > 
> > -----Original Message-----
> > From: Kulwinder [mailto:[EMAIL PROTECTED]]
> > Sent: 10 June 2002 14:53
> > To: Exchange Discussions
> > Subject: RE: Veritas Netbackup error on MSX 5.5
> > 
> > 
> > We do carryout Brick-level backups for when this occurs.
> > 
> > 
> > > Are you carrying out bricklevel backups?
> > > 
> > > Regards
> > > 
> > > Mr Louis Joyce
> > > Data Support Specialist
> > > BT Ignite eSolutions
> > > 
> > > 
> > > -----Original Message-----
> > > From: Kulwinder [mailto:[EMAIL PROTECTED]]
> > > Sent: 10 June 2002 10:14
> > > To: Exchange Discussions
> > > Subject: RE: Veritas Netbackup error on MSX 5.5
> > > 
> > > 
> > > Permissons are setup fine, because normal backups work, and also 
> > > the
> error
> > > comes up on only some mailboxes and others work fine, which to be
shows
> > > that permissions are setup fine.  "Service account admin" rights 
> > > on
the
> IS
> > > 
> > > 
> > > 
> > > > I would check all the permissions on the Information store.
> > > > 
> > > > Regards
> > > > 
> > > > Mr Louis Joyce
> > > > Data Support Specialist
> > > > BT Ignite eSolutions
> > > > 
> > > > 
> > > > -----Original Message-----
> > > > From: Kulwinder [mailto:[EMAIL PROTECTED]]
> > > > Sent: 10 June 2002 09:55
> > > > To: Exchange Discussions
> > > > Subject: Veritas Netbackup error on MSX 5.5
> > > > 
> > > > 
> > > > We use netbackup from Veritas as a backup solution.  when we 
> > > > perform mailbox backups we get the following error on some 
> > > > mailboxes.  I
have
> > > > looked and dealt with veritas and they are saying its an 
> > > > exchange
> issue
> > > > and not veritas.  Has anyone got any idea what could be causing 
> > > > this
> and
> > a
> > > > possible solution.
> > > > 
> > > > Error we get.
> > > > 
> > > > 06/09/2002 08:14:29 mastersrv ourserver.domain.com  from client
> > > > ourserver.domain.com: WRN - can't open Exchange Mailbox message:

> > > > ?UsersLastname, Usersfirstname? Top of Information Store? 
> > > > Calender
> > > > (0xFFFFFE05:FS_ACCESS_DENIED)
> > > >                     
> > > > 
> > > >
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