It's not poorly implemented so much as it's implemented about as well as
the underlying technology allows.  That's called "kludge".

Ed Crowley MCSE+Internet MVP kcCC+I
Tech Consultant
hp Services
Protecting the world from PSTs and Bricked Backups!


-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]] On Behalf Of Peņa, Botp
Sent: Thursday, June 13, 2002 12:04 AM
To: Exchange Discussions
Subject: RE: Veritas Netbackup error on MSX 5.5


Hi Kanee,

I do use blb, but only for a chosen few. I have to do this since it was
consuming our backup window and our tape (we have other things besides
mail :-). I love blb folder level backup. It save me once (my boss gave
me thumbs up when I recovered his beloved folder in minutes :-). I love
the mailbox backup level too, it save me once, too (an admin screwed up
with exmerge, wiping out a dozen mailboxes :-). 

Suffice it to say, blb is a great feature poorly implemented (by the
backup sw or by exchange or both). If blb can backup w the speed and
optimization of _normal_ dir/info store backup, then I will go back to
doing full blb again. This is just humble opinion only. 

Thanks -botp


> -----Original Message-----
> From: kanee [mailto:[EMAIL PROTECTED]]
> Sent: Thursday, June 13, 2002 10:23 AM
> To: Exchange Discussions
> Subject: RE: Veritas Netbackup error on MSX 5.5
> 
> 
> All you funny guys have not given me a single reason as to
> why you should not do brick level back ups and your comments 
> carry no value unless you back it up with some substance..and 
> hope none of funny cats are using arcserve as your backup 
> product, if you are i understand why you are so scared of 
> brick level backups...
> 
> -----Original Message-----
> From: William Lefkovics [mailto:[EMAIL PROTECTED]]
> Sent: Wednesday, June 12, 2002 8:36 PM
> To: Exchange Discussions
> Subject: RE: Veritas Netbackup error on MSX 5.5
> 
> 
> LOL! It's funny.
> 
> I insert one little word and I agree with you:
> 
> ITS ABSOLUTELY NECCESSARY TO *NOT* DO BRICK LEVEL BACKUPS, IT
> WILL SAVE YOU SO MUCH HEADACHE AND HEART ACHE LATER..TRUST ME.
> 
> William
> 
> -----Original Message-----
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED]] On Behalf Of kanee
> Sent: Wednesday, June 12, 2002 4:32 PM
> To: Exchange Discussions
> Subject: RE: Veritas Netbackup error on MSX 5.5
> 
> 
> This has been a known issue with veritas products. The
> mapi32.dll file is very sensitive and reports errors on 
> messages as cannot open and thus will show the status of 
> backup as failed. There isnt really much you can do about 
> this, except ask the user to delete the message its 
> referencing in the error message from his mailbox and empty 
> it from deleted items. 
> 
> I have spent some time with veritas and they point fingers at
> microsoft and i spoke to microsoft and they point the fingers 
> back to veritas, veritas knows of this issue and they say 
> they are looking at a solution and should be out in the next 
> build for backup exec8.6, i know you use netbackup so maybe 
> you should look into their next build for netbackup. Even 
> though this error pops up and the overall status of the 
> backup job shows up as failed, the backup in actuality is 
> successful, you can restore the users mailbox and the only 
> thing missing would be those messages that it reported as 
> corrupted or cannot open. So dont loose any sleep over this 
> you are fine.
> 
> dONT LISTEN TO PEOPLE TELLING YOU NOT TO DO BRICK LEVEL
> BACKUPS, ITS ABSOLUTELY NECCESSARY TO DO BRICK LEVEL BACKUPS, 
> IT WILL SAVE YOU SO MUCH HEADACHE AND HEART ACHE LATER..TRUST ME.
> 
> -----Original Message-----
> From: Kulwinder [mailto:[EMAIL PROTECTED]]
> Sent: Monday, June 10, 2002 10:31 AM
> To: Exchange Discussions
> Subject: RE: Veritas Netbackup error on MSX 5.5
> 
> 
> Thanks for the info.
> 
> 
> 
> 
> > Well then, might i suggest, as Andy and no doubt other admins would 
> > recommend, that you should stop doing BLB's. Here are a few
> links for
> > you to ponder over.
> > 
> > http://mail.tekscan.com/nomailboxes.htm
> > 
> > http://www.exchangefaq.org/recovery/0004.php3
> > 
> > Regards
> > 
> > Mr Louis Joyce
> > Data Support Analyst
> > 
> > -----Original Message-----
> > From: Kulwinder [mailto:[EMAIL PROTECTED]]
> > Sent: 10 June 2002 15:21
> > To: Exchange Discussions
> > Subject: RE: Veritas Netbackup error on MSX 5.5
> > 
> > 
> > we get the error when doing a BLB only.  when doing normal full 
> > backups of the store - everything is fine - the mailbox
> account that
> > we use has the exchange service account set as the nt
> account, sop has
> 
> > the permissions set.
> > 
> > 
> > > Im sorry, im getting confused now. Do you get the error
> when doing a
> 
> > > brick level back-up? Or when you just back up the store
> on its own?
> > > 
> > > Are you saying you only carry out BLB's when you get this type of 
> > > error?
> > > 
> > > Regards
> > > 
> > > Mr Louis Joyce
> > > Data Support Specialist
> > > BT Ignite eSolutions
> > > 
> > > 
> > > -----Original Message-----
> > > From: Kulwinder [mailto:[EMAIL PROTECTED]]
> > > Sent: 10 June 2002 14:53
> > > To: Exchange Discussions
> > > Subject: RE: Veritas Netbackup error on MSX 5.5
> > > 
> > > 
> > > We do carryout Brick-level backups for when this occurs.
> > > 
> > > 
> > > > Are you carrying out bricklevel backups?
> > > > 
> > > > Regards
> > > > 
> > > > Mr Louis Joyce
> > > > Data Support Specialist
> > > > BT Ignite eSolutions
> > > > 
> > > > 
> > > > -----Original Message-----
> > > > From: Kulwinder [mailto:[EMAIL PROTECTED]]
> > > > Sent: 10 June 2002 10:14
> > > > To: Exchange Discussions
> > > > Subject: RE: Veritas Netbackup error on MSX 5.5
> > > > 
> > > > 
> > > > Permissons are setup fine, because normal backups work, and also

> > > > the
> > error
> > > > comes up on only some mailboxes and others work fine,
> which to be
> > > > shows that permissions are setup fine.  "Service account admin"
> > > > rights on the
> > IS
> > > > 
> > > > 
> > > > 
> > > > > I would check all the permissions on the Information store.
> > > > > 
> > > > > Regards
> > > > > 
> > > > > Mr Louis Joyce
> > > > > Data Support Specialist
> > > > > BT Ignite eSolutions
> > > > > 
> > > > > 
> > > > > -----Original Message-----
> > > > > From: Kulwinder [mailto:[EMAIL PROTECTED]]
> > > > > Sent: 10 June 2002 09:55
> > > > > To: Exchange Discussions
> > > > > Subject: Veritas Netbackup error on MSX 5.5
> > > > > 
> > > > > 
> > > > > We use netbackup from Veritas as a backup solution.  when we 
> > > > > perform mailbox backups we get the following error on some 
> > > > > mailboxes.  I have looked and dealt with veritas and they are 
> > > > > saying its an exchange
> > issue
> > > > > and not veritas.  Has anyone got any idea what could
> be causing
> > > > > this
> > and
> > > a
> > > > > possible solution.
> > > > > 
> > > > > Error we get.
> > > > > 
> > > > > 06/09/2002 08:14:29 mastersrv ourserver.domain.com
> from client
> > > > > ourserver.domain.com: WRN - can't open Exchange
> Mailbox message:
> 
> > > > > ?UsersLastname, Usersfirstname? Top of Information Store? 
> > > > > Calender
> > > > > (0xFFFFFE05:FS_ACCESS_DENIED)
> > > > >                     
> > > > > 
> > > > >
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