It's not poorly implemented so much as it's implemented about as well as the underlying technology allows. That's called "kludge".
Ed Crowley MCSE+Internet MVP kcCC+I Tech Consultant hp Services Protecting the world from PSTs and Bricked Backups! -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]] On Behalf Of Peņa, Botp Sent: Thursday, June 13, 2002 12:04 AM To: Exchange Discussions Subject: RE: Veritas Netbackup error on MSX 5.5 Hi Kanee, I do use blb, but only for a chosen few. I have to do this since it was consuming our backup window and our tape (we have other things besides mail :-). I love blb folder level backup. It save me once (my boss gave me thumbs up when I recovered his beloved folder in minutes :-). I love the mailbox backup level too, it save me once, too (an admin screwed up with exmerge, wiping out a dozen mailboxes :-). Suffice it to say, blb is a great feature poorly implemented (by the backup sw or by exchange or both). If blb can backup w the speed and optimization of _normal_ dir/info store backup, then I will go back to doing full blb again. This is just humble opinion only. Thanks -botp > -----Original Message----- > From: kanee [mailto:[EMAIL PROTECTED]] > Sent: Thursday, June 13, 2002 10:23 AM > To: Exchange Discussions > Subject: RE: Veritas Netbackup error on MSX 5.5 > > > All you funny guys have not given me a single reason as to > why you should not do brick level back ups and your comments > carry no value unless you back it up with some substance..and > hope none of funny cats are using arcserve as your backup > product, if you are i understand why you are so scared of > brick level backups... > > -----Original Message----- > From: William Lefkovics [mailto:[EMAIL PROTECTED]] > Sent: Wednesday, June 12, 2002 8:36 PM > To: Exchange Discussions > Subject: RE: Veritas Netbackup error on MSX 5.5 > > > LOL! It's funny. > > I insert one little word and I agree with you: > > ITS ABSOLUTELY NECCESSARY TO *NOT* DO BRICK LEVEL BACKUPS, IT > WILL SAVE YOU SO MUCH HEADACHE AND HEART ACHE LATER..TRUST ME. > > William > > -----Original Message----- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED]] On Behalf Of kanee > Sent: Wednesday, June 12, 2002 4:32 PM > To: Exchange Discussions > Subject: RE: Veritas Netbackup error on MSX 5.5 > > > This has been a known issue with veritas products. The > mapi32.dll file is very sensitive and reports errors on > messages as cannot open and thus will show the status of > backup as failed. There isnt really much you can do about > this, except ask the user to delete the message its > referencing in the error message from his mailbox and empty > it from deleted items. > > I have spent some time with veritas and they point fingers at > microsoft and i spoke to microsoft and they point the fingers > back to veritas, veritas knows of this issue and they say > they are looking at a solution and should be out in the next > build for backup exec8.6, i know you use netbackup so maybe > you should look into their next build for netbackup. Even > though this error pops up and the overall status of the > backup job shows up as failed, the backup in actuality is > successful, you can restore the users mailbox and the only > thing missing would be those messages that it reported as > corrupted or cannot open. So dont loose any sleep over this > you are fine. > > dONT LISTEN TO PEOPLE TELLING YOU NOT TO DO BRICK LEVEL > BACKUPS, ITS ABSOLUTELY NECCESSARY TO DO BRICK LEVEL BACKUPS, > IT WILL SAVE YOU SO MUCH HEADACHE AND HEART ACHE LATER..TRUST ME. > > -----Original Message----- > From: Kulwinder [mailto:[EMAIL PROTECTED]] > Sent: Monday, June 10, 2002 10:31 AM > To: Exchange Discussions > Subject: RE: Veritas Netbackup error on MSX 5.5 > > > Thanks for the info. > > > > > > Well then, might i suggest, as Andy and no doubt other admins would > > recommend, that you should stop doing BLB's. Here are a few > links for > > you to ponder over. > > > > http://mail.tekscan.com/nomailboxes.htm > > > > http://www.exchangefaq.org/recovery/0004.php3 > > > > Regards > > > > Mr Louis Joyce > > Data Support Analyst > > > > -----Original Message----- > > From: Kulwinder [mailto:[EMAIL PROTECTED]] > > Sent: 10 June 2002 15:21 > > To: Exchange Discussions > > Subject: RE: Veritas Netbackup error on MSX 5.5 > > > > > > we get the error when doing a BLB only. when doing normal full > > backups of the store - everything is fine - the mailbox > account that > > we use has the exchange service account set as the nt > account, sop has > > > the permissions set. > > > > > > > Im sorry, im getting confused now. Do you get the error > when doing a > > > > brick level back-up? Or when you just back up the store > on its own? > > > > > > Are you saying you only carry out BLB's when you get this type of > > > error? > > > > > > Regards > > > > > > Mr Louis Joyce > > > Data Support Specialist > > > BT Ignite eSolutions > > > > > > > > > -----Original Message----- > > > From: Kulwinder [mailto:[EMAIL PROTECTED]] > > > Sent: 10 June 2002 14:53 > > > To: Exchange Discussions > > > Subject: RE: Veritas Netbackup error on MSX 5.5 > > > > > > > > > We do carryout Brick-level backups for when this occurs. > > > > > > > > > > Are you carrying out bricklevel backups? > > > > > > > > Regards > > > > > > > > Mr Louis Joyce > > > > Data Support Specialist > > > > BT Ignite eSolutions > > > > > > > > > > > > -----Original Message----- > > > > From: Kulwinder [mailto:[EMAIL PROTECTED]] > > > > Sent: 10 June 2002 10:14 > > > > To: Exchange Discussions > > > > Subject: RE: Veritas Netbackup error on MSX 5.5 > > > > > > > > > > > > Permissons are setup fine, because normal backups work, and also > > > > the > > error > > > > comes up on only some mailboxes and others work fine, > which to be > > > > shows that permissions are setup fine. "Service account admin" > > > > rights on the > > IS > > > > > > > > > > > > > > > > > I would check all the permissions on the Information store. > > > > > > > > > > Regards > > > > > > > > > > Mr Louis Joyce > > > > > Data Support Specialist > > > > > BT Ignite eSolutions > > > > > > > > > > > > > > > -----Original Message----- > > > > > From: Kulwinder [mailto:[EMAIL PROTECTED]] > > > > > Sent: 10 June 2002 09:55 > > > > > To: Exchange Discussions > > > > > Subject: Veritas Netbackup error on MSX 5.5 > > > > > > > > > > > > > > > We use netbackup from Veritas as a backup solution. when we > > > > > perform mailbox backups we get the following error on some > > > > > mailboxes. I have looked and dealt with veritas and they are > > > > > saying its an exchange > > issue > > > > > and not veritas. Has anyone got any idea what could > be causing > > > > > this > > and > > > a > > > > > possible solution. > > > > > > > > > > Error we get. > > > > > > > > > > 06/09/2002 08:14:29 mastersrv ourserver.domain.com > from client > > > > > ourserver.domain.com: WRN - can't open Exchange > Mailbox message: > > > > > > ?UsersLastname, Usersfirstname? 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