In my (granted, limited) experience I have seen the cause of this to be whatever AV is running on the Exchange Server. If an item is being synchronized that hasn't been flagged as "scanned" by the antivirus software on the server, it will try to scan it before allowing it to be synchronized ... and on large synch operations, this'll time out the client and cause these errors. We've alleviated the problem with NAVMSE by enabling the background scanning thread ... otherwise it will continue to mark everything as unscanned everytime the defs are updated -- daily!
Jon > -----Original Message----- > From: Joe Pochedley [mailto:[EMAIL PROTECTED]] > Sent: Friday, July 26, 2002 1:40 PM > To: Exchange Discussions > Subject: Synchronizing Outlook for Offline use... > > > I know this subject has come up time and time again, but I've > STFW, RTFM and perused the FAQ and can't come up with an answer... > > I have a user with a fairly large mailbox (>2Gb) and many > folders under his Inbox. Running OL2K SP1 on Win98SE, > Exchange is 5.5 SP4... User had a corrupted OST file, which > was deleted, and is now attempting to synch his entire > mailbox so he can work offline in the evening from home... > Mailbox doesn't synch with many messages like the following > on various folders... > > (Sorry, this stuff will wrap I'm sure) > 13:21:24 Synchronizing Folder 'Sent Items' > 13:21:33 Error synchronizing folder > 13:21:33 [80004005-501-0-550] > 13:21:33 The client operation failed. > 13:21:33 Microsoft Exchange Server Information Store > 13:21:33 For more information on this failure, > click the URL > below: > 13:21:33 > http://www.microsoft.com/support/prodredirect/outlook2000_us.a sp?err=8000400 5-501-0-550 13:22:37 Synchronizing Folder 'Monthly 2002' 13:22:40 1 item(s) added to offline folder 13:22:40 Error synchronizing folder 13:22:40 [80004005-501-0-550] 13:22:40 The client operation failed. 13:22:40 Microsoft Exchange Server Information Store 13:22:40 For more information on this failure, click the URL below: 13:22:40 http://www.microsoft.com/support/prodredirect/outlook2000_us.asp?err=8000400 5-501-0-550 Now I understand that OL has problems with OST's over 2Gb, etc etc so I've tried to set a filter on his Inbox and some of the larger folders to limit the number of items that are synched... The filters didn't seem to help and most folders are still exhibiting the problem... Many of the folders that aren't synching aren't really all that big (<10Mb)... Out of say, 250 items, only 40 of them will synch... I've also tried to set the user's mail up on a WinXP Pro box with OL2002 and tried to synch that, but end up with the same results.... Does Outlook have a set amount of time it waits for an item or folder to synch before giving up and going onto the next folder? If so, is there a way to increase this time... Can anyone give me some other pointers or resources to look at why OL won't synch (not that it won't synch at all, but won't synch completely)? Is the situation with synching large offline folders any better under Exch. 2000? Thanks in advance for any pointers. Joe Pochedley _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED] _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED]
