Appendix Q

-----Original Message-----
From: Tom Meunier [mailto:[EMAIL PROTECTED]] 
Sent: Friday, July 26, 2002 1:41 PM
To: Exchange Discussions
Subject: RE: Synchronizing Outlook for Offline use...


Novelist Douglas Adams, not cartoonist Scott Adams.  I think this is in the
FAQ.

> -----Original Message-----
> From: Joe Pochedley [mailto:[EMAIL PROTECTED]]
> Posted At: Friday, July 26, 2002 03:13 PM
> Posted To: MSExchange Mailing List
> Conversation: Synchronizing Outlook for Offline use...
> Subject: RE: Synchronizing Outlook for Offline use...
> 
[snip]
> 
> Joe Pochedley
> "I like deadlines,"
> cartoonist Scott Adams once said. 
> "I especially like the whooshing 
> sound they make as they fly by."
> 
> 
> 
> 
> -----Original Message-----
> From: Walden H. Leverich [mailto:[EMAIL PROTECTED]]
> Sent: Friday, July 26, 2002 2:58 PM
> To: Exchange Discussions
> Subject: RE: Synchronizing Outlook for Offline use...
> 
> 
> Even the background thread may not fix this problem, if the
> background thread hasn't gotten to the message before the 
> sync is requested. You can increase the timeout value on the 
> exchange server (yes server side) by changing the 
> OpenRetryDelay value in the registry, see Q264731.
> 
> -Walden
> 
> ------------
> Walden H Leverich III
> President
> Tech Software
> (516) 627-3800 x11
> (208) 692-3308 eFax
> [EMAIL PROTECTED]
> http://www.TechSoftInc.com
> 
> Quiquid latine dictum sit altum viditur.
> (Whatever is said in Latin seems profound.)
> 
> 
> 
> -----Original Message-----
> From: Jon Butler (Mailing Lists) [mailto:[EMAIL PROTECTED]]
> Sent: Friday, July 26, 2002 14:18
> To: Exchange Discussions
> Subject: RE: Synchronizing Outlook for Offline use...
> 
> 
> In my (granted, limited) experience I have seen the cause of
> this to be whatever AV is running on the Exchange Server.  If 
> an item is being synchronized that hasn't been flagged as 
> "scanned" by the antivirus software on the server, it will 
> try to scan it before allowing it to be synchronized ... and 
> on large synch operations, this'll time out the client and 
> cause these errors.  We've alleviated the problem with NAVMSE 
> by enabling the background scanning thread ... otherwise it 
> will continue to mark everything as unscanned everytime the 
> defs are updated -- daily!
> 
> Jon
> 
> > -----Original Message-----
> > From: Joe Pochedley [mailto:[EMAIL PROTECTED]]
> > Sent: Friday, July 26, 2002 1:40 PM
> > To: Exchange Discussions
> > Subject: Synchronizing Outlook for Offline use...
> > 
> > 
> > I know this subject has come up time and time again, but I've STFW, 
> > RTFM and perused the FAQ and can't come up with an answer...
> > 
> > I have a user with a fairly large mailbox (>2Gb) and many folders 
> > under his Inbox.  Running OL2K SP1 on Win98SE, Exchange is
> 5.5 SP4...
> > User had a corrupted OST file, which was deleted, and is now
> > attempting to synch his entire mailbox so he can work 
> offline in the
> > evening from home...
> > Mailbox doesn't synch with many messages like the following
> > on various folders...
> > 
> > (Sorry, this stuff will wrap I'm sure)
> > 13:21:24 Synchronizing Folder 'Sent Items'
> > 13:21:33 Error synchronizing folder
> > 13:21:33             [80004005-501-0-550]
> > 13:21:33             The client operation failed.
> > 13:21:33             Microsoft Exchange Server Information Store
> > 13:21:33             For more information on this failure, 
> > click the URL
> > below:
> > 13:21:33 
> > http://www.microsoft.com/support/prodredirect/outlook2000_us.a
> sp?err=8000400
> 5-501-0-550
> 
> 13:22:37 Synchronizing Folder 'Monthly 2002'
> 13:22:40         1 item(s) added to offline folder
> 13:22:40 Error synchronizing folder
> 13:22:40               [80004005-501-0-550]
> 13:22:40               The client operation failed.
> 13:22:40               Microsoft Exchange Server Information Store
> 13:22:40               For more information on this failure, 
> click the URL
> below:
> 13:22:40
> http://www.microsoft.com/support/prodredirect/outlook2000_us.a
> sp?err=8000400
> 5-501-0-550
> 
> 
> Now I understand that OL has problems with OST's over 2Gb,
> etc etc so I've tried to set a filter on his Inbox and some 
> of the larger folders to limit the number of items that are 
> synched...  The filters didn't seem to help and most folders 
> are still exhibiting the problem...  Many of the folders that 
> aren't synching aren't really all that big (<10Mb)...  Out of 
> say, 250 items, only 40 of them will synch...  
> 
> I've also tried to set the user's mail up on a WinXP Pro box
> with OL2002 and tried to synch that, but end up with the same 
> results....
> 
> Does Outlook have a set amount of time it waits for an item
> or folder to synch before giving up and going onto the next 
> folder?  If so, is there a way to increase this time...  Can 
> anyone give me some other pointers or resources to look at 
> why OL won't synch (not that it won't synch at all, but won't 
> synch completely)?  Is the situation with synching large 
> offline folders any better under Exch. 2000?
> 
> Thanks in advance for any pointers.
> 
> Joe Pochedley
> 
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