Have you seen naything in the Event logs for either the Exchange server or
the PDC/BDC which points to a problem?

Do Q269081 or Q315008 have any part in this issue?

Nate Couch
EDS Messaging

> ----------
> From:         Bendall, Paul
> Reply To:     Exchange Discussions
> Sent:         Wednesday, August 21, 2002 05:52
> To:   Exchange Discussions
> Subject:      Outlook logon process
> 
> Exchange 5.5 SP4, NT 4.0 SP 6A
> 
> Ok before I get flamed I am pretty sure I understand the Outlook logon
> process, in that by default it uses DNS to resolve the name of the
> Exchange
> server for Outlook to logon. Once this is found it will then authenticate
> the mailbox against the NT domain. Here is my question, I have a small
> number of random users, about 20 out of 8000, that experience Outlook
> hanging at logon. This doesn't always happen i.e. we can go for several
> days
> without any problem, then we start getting calls again, it will be
> completely random, hardly ever effecting the same user twice. Nslookup can
> resolve the name of the server and it can be successfully pinged. My hunch
> is therefore is it maybe a authentication issue. So here is my question is
> their anyway to log Outlook as it logs on, or can I use any other MAPI
> tool
> to logon to test the logon process of the affected mailbox to the server.
> 
> TIA
> 
> Paul 
> 
> 
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