Wouldn't matter -- when the Inbox syncs to an .OST the messages are not deleted from the Inbox; just copied. Those messages would still be in the Inbox.
The only way a .OST removes messages from an Exchange mailbox is if the user (or maybe a client-side rule acting on his behalf) deletes them. Presumably the user would remember deleting them...though users are funny critters that way sometimes. Aloha, -Ben- Ben M. Schorr, MVP-Outlook, CNA, MCPx3 Director of Information Services Damon Key Leong Kupchak Hastert http://www.hawaiilawyer.com > > > -----Original Message----- > From: Nikki Peterson [mailto:[EMAIL PROTECTED]] > Sent: Wednesday, November 20, 2002 11:59 AM > To: Exchange Discussions > > Unless, only his inbox had time to sync before the connection > was killed...? Or am I twilight zoning now? > > Nikki > > > His new mail would have had to have passed through the > Inbox to get to > > his .OST to begin with. > > > > I see your point about sent items; if he's working offline > and didn't > > sync then his sent items are still sitting in the Outbox of > his .OST > > file at home. > > > > But new inbound items are delivered to the server Inbox and only > > replicated to the .OST file when he syncs up. Then if he goes > > off-line, deletes them or whatever, but doesn't resync > they'll still > > appear in the Inbox as if nothing happened. Only if he > synced those > > messages to his .OST file, deleted or moved them from there, then > > resynced would they disappear from the server Inbox. As Ed > pointed out > > it seems likely that the user would know if he had deleted > the items himself. > > > > That can't explain what's happening to those items. > > > > Aloha, > > > > -Ben- > > Ben M. Schorr, MVP-Outlook, CNA, MCPx3 Director of Information > > Services Damon Key Leong Kupchak Hastert http://www.hawaiilawyer.com > > > > > > > > > -----Original Message----- > > > From: Nikki Peterson [mailto:[EMAIL PROTECTED]] > > > Sent: Wednesday, November 20, 2002 11:10 AM > > > To: Exchange Discussions > > > > > > Yes, but assume that he has another machine at home that > he VPN's in > > > with, his Outlook at home is set to use OST, but no sync happens > > > because it takes too long. > > > > > > Now he has worked with his OST at home, logged off, and > didn't sync > > > back up to the server. He gets to work, and none of his > sent are in > > > sent, none of his new mail is in the inbox... > > > > > > I'm braced....Shoot > > > > > > Nikki > > > > > > > OST settings wouldn't be at issue unless the user deleted the > > > > items while offline, and I think he might know he did > that. OST > > > > synchronizes and doesn't move messages. > > > > > > > > Ed Crowley MCSE+Internet MVP kcCC+I Tech Consultant hp Services > > > > Protecting the world from PSTs and Bricked Backups! > > > > > > > > > > > > -----Original Message----- > > > > From: [EMAIL PROTECTED] > > > > [mailto:[EMAIL PROTECTED]] On Behalf Of Nikki > > > > Peterson > > > > Sent: Wednesday, November 20, 2002 9:40 AM > > > > To: Exchange Discussions > > > > Subject: RE: losts mails > > > > > > > > > > > > Check for OST sync settings (or could another machine > > > > be involved, then look for some messages in other OST), PST > > > > delivery (If more than one machine is involved), Auto Archive > > > > settings, Rule Wizard set to move, In options, Save my sent > > > with the > > > > original...(not in Sent) > > > > > > > > Just off the top of my head... > > > > > > > > Nikki > > > > > > > > > > > > > Check that a rule (client or server) didn't move or > delete the > > > > > messages. > > > > > > > > > > Check that a view isn't being applied that may filter the > > > messages. > > > > > > > > > > Another test: Send a message to the user with an easily > > > identifiable > > > > > subject (like "Andy and Shania in the server room") and > > > then use the > > > > > Advanced Find (Tools menu, Advanced Find) feature to > locate it. > > > > > Make sure you are searching from the top folder of the > > > mailbox and > > > > > that you > > > > > > > > > are searching all subfolders. > > > > > > > > > > > > > > > ********************************* > > > > > * Erik Sojka, MOS, MCSE * > > > > > * Asst. VP, Technology Services * > > > > > * [EMAIL PROTECTED] * > > > > > ********************************* > > > > > > > > > > > -----Original Message----- > > > > > > From: Albert Charron [mailto:[EMAIL PROTECTED]] > > > > > > Sent: Wednesday, November 20, 2002 11:10 AM > > > > > > To: Exchange Discussions > > > > > > Subject: losts mails > > > > > > > > > > > > > > > > > > Hi all. > > > > > > > > > > > > I have a user complaining that he losts some of his > > > e-mails from > > > > > > his Inbox if a lost email was a e-mail that he replied, he > > > > > > lost the copy from his sent items as well. > > > > > > > > > > > > I don't know how to track the problem. Any hints > about this? > > > > > > > > > > > > Thank you. > > > > > > ____________________________________ > > > > > > Albert Charron > > > > > > Trisotech Inc. > > > > > > [EMAIL PROTECTED] > > > > > > > > > > > > > > > _________________________________________________________________ > > > > > > List posting FAQ: > > > http://www.swinc.com/resource/exch_faq.htm > > > > > > Archives: > > > http://www.swynk.com/sitesearch/search.asp > > > > > > To unsubscribe: mailto:[EMAIL PROTECTED] > > > > > > Exchange List admin: [EMAIL PROTECTED] > > > > > > > > > > > > > > > _________________________________________________________________ > > > > List posting FAQ: > http://www.swinc.com/resource/exch_faq.htm > > > > Archives: > http://www.swynk.com/sitesearch/search.asp > > > > To unsubscribe: mailto:[EMAIL PROTECTED] > > > > Exchange List admin: [EMAIL PROTECTED] > > > > > > _________________________________________________________________ > > > List posting FAQ: http://www.swinc.com/resource/exch_faq.htm > > > Archives: http://www.swynk.com/sitesearch/search.asp > > > To unsubscribe: mailto:[EMAIL PROTECTED] > > > Exchange List admin: [EMAIL PROTECTED] > > > > > _________________________________________________________________ > List posting FAQ: http://www.swinc.com/resource/exch_faq.htm > Archives: http://www.swynk.com/sitesearch/search.asp > To unsubscribe: mailto:[EMAIL PROTECTED] > Exchange List admin: [EMAIL PROTECTED] > _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED]
