I was not aware of that. I know the exchange services are stopped as part of the SP install.
Thanks. I will give it another go...... -----Original Message----- From: Martin Blackstone [mailto:[EMAIL PROTECTED]] Sent: Tuesday, January 21, 2003 12:42 PM To: Exchange Discussions Subject: RE: Installing Service Pack 4 When installing an Exchange SP you need to stop as many services as possible. Including but not limited too SNMP Any server agents such as Compaq Insight Agents All Exchange service All Backup services and/or agents IIS Admin Service (which will stop all other IIS services) -----Original Message----- From: Sebastian, Didy [mailto:[EMAIL PROTECTED]] Sent: Tuesday, January 21, 2003 3:18 AM To: Exchange Discussions Subject: RE: Installing Service Pack 4 The server had no virus scan software installed........ -----Original Message----- From: Sander Van Butzelaar [mailto:[EMAIL PROTECTED]] Sent: Tuesday, January 21, 2003 11:07 AM To: Exchange Discussions Subject: RE: Installing Service Pack 4 I have an idea it was the antivirus software that wasn't stopped while putting on SP4 that caused the failure in the first place (although he doesn't state that there was AV on before) Just a hunch ..:-) Sander -----Original Message----- From: William Lefkovics [mailto:[EMAIL PROTECTED]] Sent: 21 January 2003 01:01 To: Exchange Discussions Subject: RE: Installing Service Pack 4 >>it basically failed How? Where? Application event log messages? service pack installation log? Exchange sp4 is not reversible. It makes schema changes to the store (which you would have read in the documentation). >>I would appreciate your views on whether I should take the STORE.EXE and the EMSMDB32.DLL from the SP3 and replace it on my exchange server. I vote abso-freakin-lutely not! I would back up and reapply sp4 as per the documentation (stop unnecessary stuff like perfmons (local and remote), run performance monitor after, etc) After a failed service pack upgrade, you installed crappy antivirus software? Big kahunas... William -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]] On Behalf Of Sebastian, Didy Sent: Tuesday, January 21, 2003 2:49 AM To: Exchange Discussions Importance: High All, I recently moved my exchange server over to new hardware which had the following specs: NT4 Server with service pack 5 Exchange 5.5 with service pack 3 I decided to upgrade the service packs to NT4 SP6 and exchange sp 4. SP6 installed no problem, but when I tried installing SP4, it basically failed although certain files were upgraded and changed. At this point I tried installing the Groupshield software, but that failed. In the end I reinstalled SP3 for exchange and successfully installed Groupshield. Ever since then I have noticed that the memory usage on the store has been creeping up. I also noticed that the store.exe is from my SP4 exchange. I know there is a hotfix for the store in SP4. I imagine that my exchange server is now a mixture of SP3 and SP4. I would appreciate your views on whether I should take the STORE.EXE and the EMSMDB32.DLL from the SP3 and replace it on my exchange server. I hope this would fix my initial problem with the memory leak on the STORE. I can then try and figure out why the SP4 did not work out. Thanks, Didy uop Guildford IT Tel: +44 1483 466107 E-mail: <mailto:[EMAIL PROTECTED]> > CONFIDENTIALITY NOTICE This e-mail message (including any attachments) is intended for the addressee(s) only, and may contain confidential information. The unauthorised use, disclosure or copying of this e-mail or any information contained within it is strictly prohibited and may be illegal. 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