Things tend to go smoother that way.
Then when you are done, you can either manually restart those services or
reboot. I usually just reboot. Then run the Exchange Optimizer and you are
done!

-----Original Message-----
From: Sebastian, Didy [mailto:[EMAIL PROTECTED]] 
Sent: Tuesday, January 21, 2003 4:47 AM
To: Exchange Discussions
Subject: RE: Installing Service Pack 4


I was not aware of that.  I know the exchange services are stopped as part
of the SP install.

Thanks.  I will give it another go......

-----Original Message-----
From: Martin Blackstone [mailto:[EMAIL PROTECTED]]
Sent: Tuesday, January 21, 2003 12:42 PM
To: Exchange Discussions
Subject: RE: Installing Service Pack 4


When installing an Exchange SP you need to stop as many services as
possible. Including but not limited too

SNMP
Any server agents such as Compaq Insight Agents
All Exchange service
All Backup services and/or agents
IIS Admin Service (which will stop all other IIS services)


-----Original Message-----
From: Sebastian, Didy [mailto:[EMAIL PROTECTED]] 
Sent: Tuesday, January 21, 2003 3:18 AM
To: Exchange Discussions
Subject: RE: Installing Service Pack 4


The server had no virus scan software installed........

-----Original Message-----
From: Sander Van Butzelaar [mailto:[EMAIL PROTECTED]]
Sent: Tuesday, January 21, 2003 11:07 AM
To: Exchange Discussions
Subject: RE: Installing Service Pack 4


I have an idea it was the antivirus software that wasn't stopped while
putting on SP4 that caused the failure in the first place (although he
doesn't state that there was AV on before) Just a hunch ..:-)

Sander

-----Original Message-----
From: William Lefkovics [mailto:[EMAIL PROTECTED]] 
Sent: 21 January 2003 01:01
To: Exchange Discussions
Subject: RE: Installing Service Pack 4

 
>>it basically failed

How?  Where?  Application event log messages?  service pack installation
log?

Exchange sp4 is not reversible.  It makes schema changes to the store (which
you would have read in the documentation).  

>>I would appreciate your views on whether I should take the STORE.EXE
and the
EMSMDB32.DLL from the SP3 and replace it on my exchange server.

I vote abso-freakin-lutely not!

I would back up and reapply sp4 as per the documentation (stop unnecessary
stuff like perfmons (local and remote), run performance monitor after, etc)

After a failed service pack upgrade, you installed crappy antivirus
software?  Big kahunas...

William 
 
-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]] On Behalf Of Sebastian, Didy
Sent: Tuesday, January 21, 2003 2:49 AM
To: Exchange Discussions
Importance: High

All,

I recently moved my exchange server over to new hardware which had the
following specs:

NT4 Server with service pack 5
Exchange 5.5 with service pack 3

I decided to upgrade the service packs to NT4 SP6 and exchange sp 4. SP6
installed no problem, but when I tried installing SP4, it basically failed
although certain files were upgraded and changed.  At this point I tried
installing the Groupshield software, but that failed.  In the end I
reinstalled SP3 for exchange and successfully installed Groupshield. Ever
since then I have noticed that the memory usage on the store has been
creeping up.  I also noticed that the store.exe is from my SP4 exchange. I
know there is a hotfix for the store in SP4.  

I imagine that my exchange server is now a mixture of SP3 and SP4.  I would
appreciate your views on whether I should take the STORE.EXE and the
EMSMDB32.DLL from the SP3 and replace it on my exchange server.  I hope this
would fix my initial problem with the memory leak on the STORE.

I can then try and figure out why the SP4 did not work out.  

Thanks,
Didy
uop Guildford IT
Tel:    +44 1483 466107
E-mail:         <mailto:[EMAIL PROTECTED]>

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