Hi, I wonder if anyone has seen this problem before and could point me in the right direction for a solution. Hasn�t found anything on TechNet or the Archives that explains this, or even better comes up with a solution.
When my users recieves external mail with attachment the attachment randomly gets messed up. It�s most .doc and .pdf attachments, but also .xls and .ppt files that experince this problem. The strange thing is, if you ask the sender to do another try a little later the attachment looks ok, ie you can open and read it. The problem seems to occur while the incoming file gets decoded by the IMS. Whe have for a long time suspected the antivirus software to interfer, but the problem remains after stopping that software. This is how a Word file can look when its "currupt" //////////////////////////////////////////////////////////// ///////////////////////spcEAOSAdBAAA8BK/AAAAAAAAEAAAAAAABAAA ZCkAAA4AYmpiav3P/c8AAAAAAAAAAAAAAAAAAAAAAAAdBBYALjYAAJ+lAACf pQAAZCUAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAD//w8AAAAAAAAA AAD//w8AAAAAAAAAAAD//w8AAAAAAAAAAAAAAAAAAAAAAGwAAAAAAOQAAAAA AAAA5AAAAOQAAAAAAAAA5AAAAAAAAADkAAAAAAAAAOQAAAAAAAAA5AAAABQA AAAAAAAAAAAAAPgAAAAAAAAAggQAAAAAAACCBAAAAAAAAIIEAAAAAAAAggQA We have found out that if you takes such a file into for instance WinZip, you can save it to disk in UUENCODE format, rename the file to .doc and then open it with Word. Guess I dont have to tell you what my users tells me if I suggest that! :) The thing is, why isn�t this a consistent problem, the same sender can resend the attachment and everything goes fine! Any hints would be very welcome, because I am struggeling with this one! Exchange 5.5 sp4 Regards, Bj�rn Nilsson, EDS _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED]
