I'd say that this has probably got to be a box that the email is hitting before the Exchange box... One of your ISP's boxes perhaps.
Ben -----Original Message----- From: Insite [mailto:[EMAIL PROTECTED] Sent: 25 February 2003 15:15 To: Exchange Discussions Subject: RE: Decoding /Encoding of incomming attachment in E55 Thanks, there is only one way in, the incoming mail bounce at a Sendmail server that just passes the mail to my Inbound IMS that takes care of the decoding. and sorry, no it�s randomly, happens to different senders in different domains and as I mentioned, it doesn�t happen all the time for one perticular sender, sometimes the same attachment is readable sometimes not, that�s why I suspect my Exchange IMS. I have actually had the same sender send the same mail to 2 different Exchange system, ie two different reciviers in the same mail, not 2 different mail, both recievers on Exchange sp4 systems. The attachment that arrives in my customers system is then sometimes, not always "messed up", the same mail with the attachment to the other Exchange system never gets "messed up", always readable! In the IMS there�s nothing to configure for incoming mail, Exchange 5.5 is MIME 1.0 aware and should not have any problem with decoding incoming mail that is true to MIME 1.0 information in the header, or?? Outgoing configuration is the usal stuff, ISO-8859-1, MIME, plain text Regards, Bj�rn > ---------- > From: Ryan, Ben[SMTP:[EMAIL PROTECTED] > Reply To: Exchange Discussions > Sent: den 25 februari 2003 15:18 > To: Exchange Discussions > Subject: RE: Decoding /Encoding of incomming attachment in E55 > > Do you have two possible routes into your mail system? This would explain > the inconstancy and would point to one of these routes being incorrectly > configured. > > Does this happen for all users sending to you or for just one domain? > > Ben > > -----Original Message----- > From: Insite [mailto:[EMAIL PROTECTED] > Sent: 25 February 2003 12:08 > To: Exchange Discussions > Subject: Decoding /Encoding of incomming attachment in E55 > > > Hi, I wonder if anyone has seen this problem before and could point me in > the right direction for a solution. > Hasn�t found anything on TechNet or the Archives that explains this, or > even > better comes up with a solution. > > When my users recieves external mail with attachment the attachment > randomly > gets messed up. > It�s most .doc and .pdf attachments, but also .xls and .ppt files that > experince this problem. > The strange thing is, if you ask the sender to do another try a little > later > the attachment looks ok, ie you can open and read it. > > The problem seems to occur while the incoming file gets decoded by the > IMS. > Whe have for a long time suspected the antivirus software to interfer, but > the problem remains after stopping that software. > > This is how a Word file can look when its "currupt" > > //////////////////////////////////////////////////////////// > ///////////////////////spcEAOSAdBAAA8BK/AAAAAAAAEAAAAAAABAAA > ZCkAAA4AYmpiav3P/c8AAAAAAAAAAAAAAAAAAAAAAAAdBBYALjYAAJ+lAACf > pQAAZCUAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAD//w8AAAAAAAAA > AAD//w8AAAAAAAAAAAD//w8AAAAAAAAAAAAAAAAAAAAAAGwAAAAAAOQAAAAA > AAAA5AAAAOQAAAAAAAAA5AAAAAAAAADkAAAAAAAAAOQAAAAAAAAA5AAAABQA > AAAAAAAAAAAAAPgAAAAAAAAAggQAAAAAAACCBAAAAAAAAIIEAAAAAAAAggQA > > We have found out that if you takes such a file into for instance WinZip, > you can save it to disk in UUENCODE format, rename the file to .doc and > then > open it with Word. Guess I dont have to tell you what my users tells me if > I > suggest that! :) > > The thing is, why isn�t this a consistent problem, the same sender can > resend the attachment and everything goes fine! > > Any hints would be very welcome, because I am struggeling with this one! > > Exchange 5.5 sp4 > > Regards, > > Bj�rn Nilsson, EDS > > > _________________________________________________________________ > List posting FAQ: http://www.swinc.com/resource/exch_faq.htm > Archives: http://www.swynk.com/sitesearch/search.asp > To unsubscribe: mailto:[EMAIL PROTECTED] > Exchange List admin: [EMAIL PROTECTED] > > _________________________________________________________________ > List posting FAQ: http://www.swinc.com/resource/exch_faq.htm > Archives: http://www.swynk.com/sitesearch/search.asp > To unsubscribe: mailto:[EMAIL PROTECTED] > Exchange List admin: [EMAIL PROTECTED] > _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED] _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED]
