Thanks for the info, guys.  I'm using it to convince my IT director to go
with NETIQ.  This will hopefully help.



> Jonathan,
> 
> I have deployed both products, and personally like NetIQ a heck of a lot
> better.
> 
> Essentially both products can perform the same levels of monitoring and
> reporting, however MOM requires a LOT more legwork to get the same result.
> The NetIQ interface as you said is more logical and easier to navigate, and
> it seems a lot more thought has been given to providing a clean interface
> for administrators.
> 
> Setting up alerts etc for MOM for say a single server is MUCH more tedious
> than for NetIQ.  MOM's grouping of monitoring into a hierarchal structure
> based on attributes creates more confusion IMHO.  We have required some
> scripting to create custom attributes on servers just to enable some groups
> to be created (by pulling back these custom attributes), not necessary on
> NetIQ as it allow arbitrary grouping of servers (MOM does allow this as
> well, but its not as intuitive).  With NetIQ a simple drag/drop of a task or
> monitoring job onto the device in question is much easier and allows more
> targeted monitoring to occur.  Currently with MOM if I really want to
> perform specific monitoring of a server, I jump into perfmon and set up
> custom monitoring, rather than try and make MOM do it.
> 
> Arbitrary grouping / monitoring of different core servers in a different way
> is where MOM really falls down IMHO.  With NetIQ, I can simply change the
> monitored jobs on each specific server, changing thresholds for each one,
> and even disabling some jobs if I feel like.  Attempting to do this with MOM
> is an exercise in frustration, since most settings are based on the
> monitoring groups which are attached to a group of servers based on a
> specific attribute (registry setting, name etc), not the server itself.  For
> example, we have 6 exchange servers.  If I want to monitor the gateway
> server differently, or set different thresholds (eg I'm not concerned if the
> outgoing SMTP queue length on the gateway gets about 50, but on a mailbox
> server I am), this is MUCH more difficult on MOM than it should be.
> Currently, I set the threshold lower for all exchange servers, and simply
> ignore the ones from the gateway where they are under *my* determined
> threshold.  Not pretty, and makes it more difficult for me to set up paging
> / sms interfaces for our after-hours support team, as they get a lot of
> unnecessary alerts.
> 
> The scripting interface for both products is pretty-much on par.
> 
> I am quite disappointed with the requirement to add-on packs for MOM to
> effectively monitor NT v4.0 servers, as this should be a core feature of the
> system (yes, I do realise MS want me to upgrade to 2k, 2003, but it isn't
> going to happen soon).   Add-on packs for both products are neither here nor
> there, as you require packs for application-specific monitoring of most
> applications (like Exchange, SQL), however NetIQ currently has wider choice
> for non-Microsoft applications (IBM, Oracle etc), and wider OS support.
> 
> The NetIQ reporting / graphing is miles ahead of MOM, however with MOM you
> always can use Excel to provide customised reporting and graphing.
> 
> In MOM's defence it is essentially a v1 product (even though it is based on
> other well-known product *grin*), so I am expecting big things from MOM
> 2004. MOM SP1 is addressing a number of my gripes above, so after I apply it
> I'll see how much things have improved.
> 
> Glenn
> 
> 
> ----- Original Message -----
> From: "Jonathan Beeler" <[EMAIL PROTECTED]>
> To: "Exchange Discussions" <[EMAIL PROTECTED]>
> Sent: Thursday, April 03, 2003 6:22 AM
> Subject: NETIQ vs. MOM
> 
> 
> > Recently, we've been evaluating NETIQ's AppManager for monitoring our
> > Exchange environment, including Exchange 2000, 5.5, Antigen, Blackberry,
> > and IBM Director (hardware management).  It would also monitor Windows ad
> > AD.
> >
> > At the same time, we are also evaluating MOM to monitor the same stuff,
> > however, if we want it to monitor these third party items(, Blackberry,
> > and IBM Director), we will have to purchase the plug-ins from NETIQ.
> >
> > So far, I really like NETIQ.  It is easy to use, seems very accurate and
> > is logically organized with more features and monitors right out of the
> > box that I like.
> >
> > My impression of MOM is not so good.  It seems that a lot of customization
> > is required to make it work properly.  I think that it would monitor
> > things effectively, however, I think the implementation time, due to the
> > increased level of customization involved, would be much greater, and
> > ultimately make me less happy.
> >
> > I would appreciate anyone's thoughts/experiences with either or both of
> > these products since there is quite a debate going on within my company.
> >
> > Thanks
> >
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