I've found that when this happens to us (and it has several times), that
there were probably "ghost" permissions on the folder from an account
that has been removed from AD.  We've never been successful in
recovering one of those.

Jane Dumke 
Messaging Manager
University of Wisconsin - Stevens Point 
<mailto:[EMAIL PROTECTED]> 
phone:(715)346-2463  fax:(715)346-4577 



-----Original Message-----
From: MS Exchange List [mailto:[EMAIL PROTECTED] 
Sent: Thursday, May 29, 2003 4:49 PM
To: Exchange Discussions
Subject: Del Items Recovery- Public Folder failure



Hello,

OS: W2K SP3 + Security Hot fixes
E2K SP3 + 03/03 Store Roll-up

Recovering a Public Folder with "Recover Deleted Items" results in the
error:

"Outlook was unable to recover some or all of the items in this folder.
Make sure you have the required permissions to recover items in this
folder, and try again.  If the problem persists, contact your
administrator."

Sadly, I am the Administrator.
 
This 1 PF is 3 levels down, messages in it, but no sub-folders.  The
user that deleted it has Owner rights for the folder it was deleted from
and the deleted folder itself.  As do Email Admins.  The Owner that
deleted it gets the same error I do when they try to recover it (I
turned "dumpster always on" for them).

The behavior is you can see the folder to recover, it lets you start
recovery, you can see the folder appear and messages then start to
appear in it (if you're watching from a different Outlook client), and
then right at the end you get the above error and it  vanishes from the
PF structure.  It is then in "Recover Deleted Items" again and ready for
another try.

What I've done:

-I have tested creating, deleting, and recovering other folders with
similar Rights, (and ones not similar) etc... and all works fine.

-I have run "isinteg -s ... -fix -test alltests" against the PF store.

-I have turned off Virus scanning (Trend Scanmail).

-I've searched Google Groups, and it looks like the last couple months
there are a quite a few Admins in the same boat as me.  The only happy
endings I found were one that ran isinteg, and one that just kept trying
and trying and finally it worked (feel the power of Admin).  

One thing that comes to mind is that this PF was probably created back
in the Exchange 5.5 days and was on a server upgraded in place to E2K.

Any tips?

Thanks,
Brent

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