I have run into similar issues with NAV on an Ex5.5 box. Only way I was able to resolve it was to uninstall it, reboot, then reinstall. If you do this method, it might be best to download the av updates as well.
-----Original Message----- From: Couch, Nate [mailto:[EMAIL PROTECTED] Sent: Monday, June 02, 2003 2:27 PM To: Exchange Discussions Subject: RE: NAV for Exchange 5.5 is freaking out... Have you tried it in MAPI only mode? Are there any other potentially related events in the App or Sys logs? Another possibility looming here is to uninstall and reinstall NAV for Exchange. > ---------- > From: Alverson, Tom > Reply To: [EMAIL PROTECTED] > Sent: Monday, June 2, 2003 13:45 > To: [EMAIL PROTECTED] > Subject: RE: NAV for Exchange 5.5 is freaking out... > > Mapi/vapi > > > -----Original Message----- > From: Couch, Nate [mailto:[EMAIL PROTECTED] > Sent: Monday, June 02, 2003 1:53 PM > To: Exchange Discussions > > What mode are you running in? MAPI? MAPI/VAPI? > > Nate > > > ---------- > > From: Alverson, Tom > > Reply To: [EMAIL PROTECTED] > > Sent: Monday, June 2, 2003 12:48 > > To: [EMAIL PROTECTED] > > Subject: RE: NAV for Exchange 5.5 is freaking out... > > > > It's doing it again... > > > > After the below changes NAV ran for about 10 minutes and then gave me > the > > error messages once. It then ran another 10 minutes and started giving > > me > > the errors about every 2 minutes. I shut down NAV again for a while. > > I guess I'll start it up again later tonight and see how it goes. > > Symantec will probably have newer definitions available by then. > > > > > > -----Original Message----- > > From: Alverson, Tom [mailto:[EMAIL PROTECTED] > > Sent: Monday, June 02, 2003 1:21 PM > > To: Exchange Discussions > > > > Thanks for all the replies. > > > > I had tried stopping starting the service earlier but got the errors > > as soon as it restarted. I also just got a message that someone was > > having trouble mailing a 7Meg PDF files to another exchange server in > > the same orgainization but over a WAN link. Maybe this email was > > causing NAV to freak. > > > > I had already downloaded the latest definitions but didn't update them > > right away because they were the "same". I went ahead and ran the > > updater (the > > exe) while NAV was stopped and also went into the two lastest > > definitions directories and deleted a few files that were older than the > definitions. > > Somehow the old files get pulled into the new definition directory > > during an update and I don't think they are needed. As soon as I > > started the service NAV moved the files from INCOMING to the dated > > directory and hasn't complained yet. > > > > Hopefully this fixes it. I am guessing that the problem was either > > the definitions were messed up or something about the 7meg email was > > causing nav to crash. > > > > Tom > > > > > > -----Original Message----- > > From: Blunt, James H (Jim) [mailto:[EMAIL PROTECTED] > > Sent: Monday, June 02, 2003 1:01 PM > > To: Exchange Discussions > > > > Tom, > > > > We have the same setup here that you do. > > > > 1) I would take Nate's advice about stopping/starting the NAV > > services first. However, one piece of advice...Go logon locally to > > the machine and do it from there. What we have had happen is that we > > restart the services via a remote session and it looks like it worked, > > but if you go logon locally, we were seeing the the service hadn't > restarted...weird. > > > > 2) Nate and Bob are correct that it could very well be a corrupt .dat > > file...go reinstall it. We have had one instance here though where we > > had to uninstall NAV and reinstall it. > > > > HTH...let us know what worked. > > > > Jim Blunt > > Bechtel Hanford, Inc. > > > > -----Original Message----- > > From: Couch, Nate [mailto:[EMAIL PROTECTED] > > Sent: Monday, June 02, 2003 9:55 AM > > To: Exchange Discussions > > Subject: RE: NAV for Exchange 5.5 is freaking out... > > > > > > I have seen this occur on our servers in two instances. > > > > 1) While you may have done this already. Stop and restart the NAV > > services. > > I have seen where they will whack out and doing thill settle them down. > > > > 2) The other thing I have seen and you have alluded to it here is that > > the virus DAT file may be corrupt resulting in NAV losing > > functionality. When this happened to me we downloaded the DAT from > > Symantec again and reinstalled it. This worked. I have also had it > > happen where we had to go back one version of the DAT because the > > current DAT was corrupt from Symantec. Or at least it was getting > > corrupted somewhere along the way between Symantec and my server. > > Either way we had to go back one. > > > > I hope something here helps. > > > > Nate Couch > > EDS Messaging > > > > > ---------- > > > From: Alverson, Tom > > > Reply To: [EMAIL PROTECTED] > > > Sent: Monday, June 2, 2003 11:49 > > > To: [EMAIL PROTECTED] > > > Subject: NAV for Exchange 5.5 is freaking out... > > > > > > I am running Exchange 5.5 sp4 on a win2k server. I am running NAV > > > for Exchange version 2.18 and no other antivirus software on the > server. > > > It has been running fine for months without problems. Today it > > > started spewing the two following errors to the screen over and over > > > and over: > > > > > > NAVEVAPI error > > > NAVEVAPI.DLL Internal Error. > > > > > > A Microsoft Exchange store memory allocation has failed. > > > > > > (C:\NAVMSE\Source\NAVEVAPI\NAVEVAPI.CPP, 675) > > > > > > > > > > > > NAVEVAPI error > > > NAVEVAPI.DLL Internal Error. > > > > > > Error Code = 0xc0090094, Additional = (null) > > > > > > (C:\NAVMSE\Source\NAVEVAPI\NAVEVAPI.CPP, 1131) > > > > > > > > > I was also getting a bunch of alerts from my Blackberry server > > > (running on a different machine) that I believe were just a side > > > effect of the NAV broo-ha-ha. The virus defs are the latest from > > > yesterday 6-1-2003 rev2. I have seen these navevapi.dll errors > > > sporadically (one ever couple of days) but they did not seem to > > > cause any problems. Now the errors are occurring about every second > > > while the NAV service is running. I stopped NAV for now and have > > > not seen any errors in the event log for about 15 minutes now > > > (including blackberry). > > > > > > Has anyone seen this or does anyone have suggestions for getting NAV > > > running again?? > > > > > > Tom > > > > > > _________________________________________________________________ > > > List posting FAQ: http://www.swinc.com/resource/exch_faq.htm > > > Web Interface: > > > http://intm-dl.sparklist.com/cgi-bin/lyris.pl?enter=exchange&text_mo > > > de > > > =&la > > > ng=english > > > To unsubscribe: mailto:[EMAIL PROTECTED] > > > Exchange List admin: [EMAIL PROTECTED] > > > > > > > > > > _________________________________________________________________ > > List posting FAQ: http://www.swinc.com/resource/exch_faq.htm > > Web Interface: > > http://intm-dl.sparklist.com/cgi-bin/lyris.pl?enter=exchange&text_mode > > =&la > > ng > > =english > > To unsubscribe: mailto:[EMAIL PROTECTED] > > Exchange List admin: [EMAIL PROTECTED] > > > > _________________________________________________________________ > > List posting FAQ: http://www.swinc.com/resource/exch_faq.htm > > Web Interface: > > http://intm-dl.sparklist.com/cgi-bin/lyris.pl?enter=exchange&text_mode > > =&la > > ng > > =english > > To unsubscribe: mailto:[EMAIL PROTECTED] > > Exchange List admin: [EMAIL PROTECTED] > > > > _________________________________________________________________ > > List posting FAQ: http://www.swinc.com/resource/exch_faq.htm > > Web Interface: > > http://intm-dl.sparklist.com/cgi-bin/lyris.pl?enter=exchange&text_mode > > =&la > > ng > > =english > > To unsubscribe: mailto:[EMAIL PROTECTED] > > Exchange List admin: [EMAIL PROTECTED] > > > > _________________________________________________________________ > > List posting FAQ: http://www.swinc.com/resource/exch_faq.htm > > Web Interface: > > http://intm-dl.sparklist.com/cgi-bin/lyris.pl?enter=exchange&text_mode > > =&la > > ng=english > > To unsubscribe: mailto:[EMAIL PROTECTED] > > Exchange List admin: [EMAIL PROTECTED] > > > > > > _________________________________________________________________ > List posting FAQ: http://www.swinc.com/resource/exch_faq.htm > Web Interface: > http://intm-dl.sparklist.com/cgi-bin/lyris.pl?enter=exchange&text_mode=&la > ng > =english > To unsubscribe: mailto:[EMAIL PROTECTED] > Exchange List admin: [EMAIL PROTECTED] > > _________________________________________________________________ > List posting FAQ: http://www.swinc.com/resource/exch_faq.htm > Web Interface: > http://intm-dl.sparklist.com/cgi-bin/lyris.pl?enter=exchange&text_mode=&la > ng=english > To unsubscribe: mailto:[EMAIL PROTECTED] > Exchange List admin: [EMAIL PROTECTED] > > _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Web Interface: http://intm-dl.sparklist.com/cgi-bin/lyris.pl?enter=exchange&text_mode=&lang=english To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED] _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Web Interface: http://intm-dl.sparklist.com/cgi-bin/lyris.pl?enter=exchange&text_mode=&lang=english To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED]
