For us the 1% just happened to be one of our employees mother. She was
receiving those "what was that strange message you sent?" for at least 3
months from people. It wasn't until she sent a message here, got one of
our virus notifications and then eventually asked me about it, that the
problem got cleared up. This was some 70ish year old woman that uses her
computer for e-mail, small time web surfing, the occasional online
banking session, and the perfect target for virus writers. 

For me it's more then worth it if you can help one person from sending
viruses to the rest of us. If I get accused of being a spammer for
sending those notifications, then so be it. Don't send me viruses and I
won't send you those notifications in the first place.


-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Harmer, Michael
Sent: Tuesday, June 10, 2003 6:32 AM
To: Exchange Discussions
Subject: RE: Virus Notifications to Sender?


First, let me say that I understand what your saying if you are saying
that you are concerned about the 1% and wish to help make the internet a
better place by assisting them to control viruses on their computers.

Now for my POV
The one percent are basically causing the hardliners to spam the rest of
us. Because most of the virus mail you receive is spoofed, leaving on
the warning send back is the same as spamming. Basically you will be
accusing someone of having a virus that they do not have, generating bad
will between your company and the one you just spammed. I am speaking
from person experience. One company late last week, sent us 5 e-mails
indicating that we were infected with the active virus at that time. We
were not infected, but because we are good admins, we sat down and
verified that we were not infected, wasting our time. We knew the virus
lied about the FROM address, but we checked anyway just to be safe. We
then called the offending party(The company that spammed us). They told
us we were infected and we deserved to get the message. Needless to say,
we informed them what the virus does, and they said they could do
nothing about the messages as they wanted to stop others from spreading
infection. BTW, did I mention that their e-mail said that we wasted
their time because we did not have a e-mail scanner on our systems?
Needless to say, I will probably never do business with that ISP. They
proved that they did not care about corporate relations, proper
etiquette or virus control in general.

The other problem with this is that the hardliners are propagating a 99%
false positive system. If my AV system was that bad, I would get a new
one. Heck my spam system does better that 3% false positive. What is
worse is that the false positives are going to people who did not 'sign
up' in the first place.(Hence the spam title)

Basically, to me, this comes down to a matter of fairness. If the
hardliners believe it is ok to call 100 people 'jerks' just because one
of them has a foul mouth, go right ahead, but they will find it hard to
make friends. If on the other hand, they instead pay attention to what
your receiving and respond only where you have proof of 'jerkiness',
they will have no problem making friends and they will make the
community much happier. (No one likes a jerk)

Michael
---------------------------------------------


-----Original Message-----
From: Christopher Hummert [mailto:[EMAIL PROTECTED] 
Sent: Monday, June 09, 2003 11:54 AM
To: Exchange Discussions

Yea but what about that 1% that has no clue their sending out viruses?
<SNIP>

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