As Ken suggests, when MS say it is "by design", I don't think that means they are
pleased with it and are trying to claim its a good thing and that if only you'd just
shut up and drink the kool-aid you would think so too.
Instead, I think they are trying to re-assure you that if you have this problem that
its a limitation of the product that they are aware of, not something you are doing
wrong in your implementation or use of it.
On my old 5.5 OWA deployment, users went to a "splash screen" homepage to our OWA
system where they could read our email AUP, click a basic link on help with OWA,
system requirements, etc. It strikes me that you could maybe do the same thing, and
when you have the system down for maintenance you can replace the "normal" login page
with a "sorry, we done broke the network, try again later" page.
Rob
-----Original Message-----
From: John Strongosky [mailto:[EMAIL PROTECTED]
Sent: Fri 13/06/2003 21:07
To: Exchange Discussions
Cc:
Subject: RE: How do You guys/gals handle this: OWA Hanging.
Robert, thanks for the input, we are in the 1st phase of our 2k migration
project. Its just seems somehow bizarre that Microsoft designed it this way.
I guess I didn't make myself understood when I asked this question. So, thru
a notification email or some other means of notifying your users they know
that if one of you exchange servers went down that all of the remote users
were in effect blocked from using email till the server came back up.
john
-----Original Message-----
From: Robert Moir [mailto:[EMAIL PROTECTED]
Sent: Friday, June 13, 2003 12:50 PM
To: Exchange Discussions
Subject: RE: How do You guys/gals handle this: OWA Hanging.
Well I work at an educational institution myself which may be bigger or
smaller than yours, I don't know and I don't think it matters. We dealt with
the problem by upgrading to Exchange 2000. Exchange 5.5 is what, six years
old now, and hasn't seen a lot of new development work since Exchange 2000
(itself 3 years old) was released.
-----Original Message-----
From: John Strongosky [mailto:[EMAIL PROTECTED]
Sent: Fri 13/06/2003 17:58
To: Exchange Discussions
Cc:
Subject: RE: How do You guys/gals handle this: OWA Hanging.
I agree with Ed myself, and it happens that way here as we are a
educational
institution and students come first. But its the idea that this has
affected
all of the campus's not just one group and I know I'm going to hear
about it
Monday....( its the summer and allot of Professor's are on break).
So I just
tell them to suck it up and live with it, that this is the way it
was
designed. And they are going to ask me well how do other
institution's
bigger than our self handle this and I say they just suck it up...ya
right...
john
-----Original Message-----
From: Erik Sojka [mailto:[EMAIL PROTECTED]
Sent: Friday, June 13, 2003 9:41 AM
To: Exchange Discussions
Subject: RE: How do You guys/gals handle this: OWA Hanging.
I don't want to speak for Ed but I understand him to say that
normally,
servers shouldn't be disappearing during the times when user access
them.
If
you must do maintenance on them such that the machines must be shut
down,
you
should do so during off hours or during a negotiated maintenance
period
during which the users understand that services won't be available.
>
> -----Original Message-----
> From: John Strongosky [mailto:[EMAIL PROTECTED]
> Sent: Friday, June 13, 2003 12:37 PM
> To: Exchange Discussions
>
> I didn't say routinely, and I don't, but we've had to so they
> can upgrade
> the power at one of the campus's. So what your telling me
> that is at PacBell
> (where I'm assuming you work)when one of the exchange servers
> go offline for
> what ever reason then users who are using owa just have to
> wait till it
> comes backup.
>
> john
>
> -----Original Message-----
> From: Ed Crowley [mailto:[EMAIL PROTECTED]
> Sent: Friday, June 13, 2003 9:31 AM
> To: Exchange Discussions
> Subject: RE: How do You guys/gals handle this: OWA Hanging.
>
>
> I just gave you two. Frankly, you shouldn't be taking
> Exchange servers
> offline routinely.
>
> Ed Crowley MCSE+Internet MVP
> Freelance E-Mail Philosopher
> Protecting the world from PSTs and Bricked Backups!T
>
>
> -----Original Message-----
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED] On Behalf Of John
> Strongosky
> Sent: Friday, June 13, 2003 9:25 AM
> To: Exchange Discussions
> Subject: RE: How do You guys/gals handle this: OWA Hanging.
>
>
> Thanks for the reply Ed, so this is how you handle the
> situation. There has
> to be a work around...or am I being to hopeful.. Does anybody
> know why this
> is by "design"? It does not make sense to me.
>
> john
>
>
> -----Original Message-----
> From: Ed Crowley [mailto:[EMAIL PROTECTED]
> Sent: Friday, June 13, 2003 8:58 AM
> To: Exchange Discussions
> Subject: RE: How do You guys/gals handle this: OWA Hanging.
>
>
> You could (1) not take servers offline, and/or (2) upgrade to
> Exchange 2000
> or 2003.
>
> Ed Crowley MCSE+Internet MVP
> Freelance E-Mail Philosopher
> Protecting the world from PSTs and Bricked Backups!T
>
>
> -----Original Message-----
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED] On Behalf Of John
> Strongosky
> Sent: Friday, June 13, 2003 7:43 AM
> To: Exchange Discussions
> Subject: How do You guys/gals handle this: OWA Hanging.
>
>
> We have 9 exchange 5.5 sp4 nt4 6a servers and 1 exchange
> server 5.5 sp4 nt
> 6a running owa and every time we have to take one server
> offline owa hangs
> for us. How are you all handling this? Below is the technet
> article that I
> found that says this is by design. I don't believe it...
>
> john
> San Diego Community College Email Administrator
>
> PSS ID Number: 263890
> Article Last Modified on 10/22/2002
>
> The information in this article applies to:
>
> * Microsoft Outlook Web Access 5.5
> * Microsoft Exchange Server 5.5
>
> This article was previously published under Q263890
> SYMPTOMS
> If multiple Exchange Server computers service Outlook Web
> Access (OWA) and
> one of those servers becomes inaccessible, OWA stops
> responding (or "hangs")
> for the users that are trying to log on to the inaccessible
> server and also
> the users that are trying to log on to the other servers
> until the attempt
> to log on to the inaccessible server times out.
>
> RESOLUTION
> This behavior is by design.
>
> MORE INFORMATION
> OWA also stops responding when the Microsoft Windows NT domain is
> synchronized. During this replication process no OWA users are
> authenticated, which causes OWA to stop responding.
> Keywords: kbprb KB263890
> Technology: kbExchange550 kbExchangeSearch kbOutlookSearch
kbOWA550
> kbZNotKeyword2
>
>
> _________________________________________________________________
> List posting FAQ: http://www.swinc.com/resource/exch_faq.htm
> Web Interface:
> http://intm-dl.sparklist.com/cgi-bin/lyris.pl?enter=exchange&t
> ext_mode=&lang
> =english
> To unsubscribe: mailto:[EMAIL PROTECTED]
> Exchange List admin: [EMAIL PROTECTED]
>
>
> _________________________________________________________________
> List posting FAQ: http://www.swinc.com/resource/exch_faq.htm
> Web Interface:
> http://intm-dl.sparklist.com/cgi-bin/lyris.pl?enter=exchange&t
> ext_mode=&lang
> =english
> To unsubscribe: mailto:[EMAIL PROTECTED]
> Exchange List admin: [EMAIL PROTECTED]
>
> _________________________________________________________________
> List posting FAQ: http://www.swinc.com/resource/exch_faq.htm
> Web Interface:
> http://intm-dl.sparklist.com/cgi-bin/lyris.pl?enter=exchange&t
> ext_mode=&lang
> =english
> To unsubscribe: mailto:[EMAIL PROTECTED]
> Exchange List admin: [EMAIL PROTECTED]
>
>
> _________________________________________________________________
> List posting FAQ: http://www.swinc.com/resource/exch_faq.htm
> Web Interface:
> http://intm-dl.sparklist.com/cgi-bin/lyris.pl?enter=exchange&t
> ext_mode=&lang
> =english
> To unsubscribe: mailto:[EMAIL PROTECTED]
> Exchange List admin: [EMAIL PROTECTED]
>
> _________________________________________________________________
> List posting FAQ: http://www.swinc.com/resource/exch_faq.htm
> Web Interface:
> http://intm-dl.sparklist.com/cgi-bin/lyris.pl?enter=exchange&t
> ext_mode=&lang=english
> To unsubscribe: mailto:[EMAIL PROTECTED]
> Exchange List admin: [EMAIL PROTECTED]
>
_________________________________________________________________
List posting FAQ: http://www.swinc.com/resource/exch_faq.htm
Web Interface:
http://intm-dl.sparklist.com/cgi-bin/lyris.pl?enter=exchange&text_mode=&lang
=english
To unsubscribe: mailto:[EMAIL PROTECTED]
Exchange List admin: [EMAIL PROTECTED]
_________________________________________________________________
List posting FAQ: http://www.swinc.com/resource/exch_faq.htm
Web Interface:
http://intm-dl.sparklist.com/cgi-bin/lyris.pl?enter=exchange&text_mode=&lang
=english
To unsubscribe: mailto:[EMAIL PROTECTED]
Exchange List admin: [EMAIL PROTECTED]
.+--xm ,)cr(ື \檆y'
iǡ )͙l+-rᡉrW{jx࠵m^zx%ࠊS &ޙ^jǞZᮞ2͞G(L\x鸬fyb֝) )
_________________________________________________________________
List posting FAQ: http://www.swinc.com/resource/exch_faq.htm
Web Interface:
http://intm-dl.sparklist.com/cgi-bin/lyris.pl?enter=exchange&text_mode=&lang=english
To unsubscribe: mailto:[EMAIL PROTECTED]
Exchange List admin: [EMAIL PROTECTED]
hاPi0"(q_jmg"{^zmٝZIb(
\ez{^\zױj zV+!Nrzf%y{!jx 0y a1r֝)Zvh
&
