I'm running Ex2K which doesn't have this issue, and I try to avoid downtime
and maintenance during times when the users will use the system (Our messages
are crossing, but check the other message I just sent) 

> 
> -----Original Message-----
> From: John Strongosky [mailto:[EMAIL PROTECTED] 
> Sent: Friday, June 13, 2003 12:39 PM
> To: Exchange Discussions
> 
> Eric, thanks...so how do handle your users or do they just 
> know that it will
> be this way.
> 
> -----Original Message-----
> From: Erik Sojka [mailto:[EMAIL PROTECTED]
> Sent: Friday, June 13, 2003 9:33 AM
> To: Exchange Discussions
> Subject: RE: How do You guys/gals handle this: OWA Hanging.
> 
> 
> OWA doesn't know that another Exchange server is unavailable 
> until it tries
> to connect to it (i.e. whan a user tries to logon).  Like any 
> other client
> process, it will attempt to find and communicate with the 
> server, and wait a
> certain amount of time until either the connection is made or 
> times out.
> Maybe OWA could produce better error messages or have a 
> "please wait while I
> try to log you on..." screen, but they don't.   
> 
> > 
> > -----Original Message-----
> > From: John Strongosky [mailto:[EMAIL PROTECTED] 
> > Sent: Friday, June 13, 2003 12:25 PM
> > To: Exchange Discussions
> > 
> > Thanks for the reply Ed, so this is how you handle the 
> > situation. There has
> > to be a work around...or am I being to hopeful.. Does anybody 
> > know why this
> > is by "design"? It does not make sense to me.
> > 
> > john
> > 
> > 
> > -----Original Message-----
> > From: Ed Crowley [mailto:[EMAIL PROTECTED]
> > Sent: Friday, June 13, 2003 8:58 AM
> > To: Exchange Discussions
> > Subject: RE: How do You guys/gals handle this: OWA Hanging.
> > 
> > 
> > You could (1) not take servers offline, and/or (2) upgrade to 
> > Exchange 2000
> > or 2003.
> > 
> > Ed Crowley MCSE+Internet MVP
> > Freelance E-Mail Philosopher
> > Protecting the world from PSTs and Bricked Backups!T
> > 
> > 
> > -----Original Message-----
> > From: [EMAIL PROTECTED]
> > [mailto:[EMAIL PROTECTED] On Behalf Of John 
> > Strongosky
> > Sent: Friday, June 13, 2003 7:43 AM
> > To: Exchange Discussions
> > Subject: How do You guys/gals handle this: OWA Hanging.
> > 
> > 
> > We have 9 exchange 5.5 sp4 nt4 6a servers and 1 exchange 
> > server 5.5 sp4 nt
> > 6a running owa and every time we have to take one server 
> > offline owa hangs
> > for us. How are you all handling this? Below is the technet 
> > article that I
> > found that says this is by design. I don't believe it...
> > 
> > john
> > San Diego Community College Email Administrator
> > 
> > PSS ID Number: 263890
> > Article Last Modified on 10/22/2002
> > 
> > The information in this article applies to:
> > 
> > *   Microsoft Outlook Web Access 5.5 
> > *   Microsoft Exchange Server 5.5
> > 
> > This article was previously published under Q263890 
> > SYMPTOMS
> > If multiple Exchange Server computers service Outlook Web 
> > Access (OWA) and
> > one of those servers becomes inaccessible, OWA stops 
> > responding (or "hangs")
> > for the users that are trying to log on to the inaccessible 
> > server and also
> > the users that are trying to log on to the other servers 
> > until the attempt
> > to log on to the inaccessible server times out. 
> > 
> > RESOLUTION
> > This behavior is by design. 
> > 
> > MORE INFORMATION
> > OWA also stops responding when the Microsoft Windows NT domain is
> > synchronized. During this replication process no OWA users are
> > authenticated, which causes OWA to stop responding. 
> > Keywords: kbprb KB263890 
> > Technology: kbExchange550 kbExchangeSearch kbOutlookSearch kbOWA550
> > kbZNotKeyword2 
> > 
> > 
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