Glenn, I have seen this exact issue as well and the SIS hotfix does resolve it (after applying it and then running ISINTEG on each DB). When you run ISINTEG without the fix it will temporarily resolve the discrepancy between the "real" mailbox size and what is reported (thus the sudden mailbox size increases), but it will come back until the SIS hf is applied.
> Jason, > > I did find the article in the end, IIRC you transposed some of the numbers > in the article ID. > > IIRC the article is more in reference to a bug in the SIS component, where a > message received by multiple users on the same store is modified by one or > more users and the size / references are not updated correctly (or something > like that). It certainly could be one of the problems we are having, > however the level of corruption (in the order of several hundred thousand > messages in one store alone) points to something more fundamental. > > Glenn > > ----- Original Message ----- > From: "Kelley, Jason" <[EMAIL PROTECTED]> > To: "Exchange Discussions" <[EMAIL PROTECTED]> > Sent: Tuesday, September 09, 2003 5:06 AM > Subject: RE: Strange behaviour after running ISINTEG > > > It wasn't a premier article. I had pulled up the article when I sent > the e-mail but now I can't find it either. It's not even on the list of > bugs that the rollup hotfix addresses. > > Basically the mailbox size in ESM is different than what outlook tells > the user and when you run an isinteg the mailbox size in ESM is larger, > more accurate to what outlook says it is. > > Sorry I didn't send the full link initially > > Jason > > > > -----Original Message----- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED] On Behalf Of Glenn Corbett > Sent: Sunday, September 07, 2003 2:51 PM > To: Exchange Discussions > Subject: Re: Strange behaviour after running ISINTEG > > > Is that a premier only article ? cant seem to find it on technet. > > G. > > ----- Original Message ----- > From: "Kelley, Jason" <[EMAIL PROTECTED]> > To: "Exchange Discussions" <[EMAIL PROTECTED]> > Sent: Sunday, September 07, 2003 6:34 PM > Subject: RE: Strange behaviour after running ISINTEG > > > Check out Q article Q818830 > > We applied the single instance store hotfix before it was part of the > Sept hotfix rollup. When we ran isinteg we had many mailboxes jump in > size. > > Jason > > -----Original Message----- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED] On Behalf Of Glenn Corbett > Sent: Saturday, September 06, 2003 9:54 PM > To: Exchange Discussions > Subject: Strange behaviour after running ISINTEG > > > All, > > Recently we have been having some strange behaviours with user > mailboxes, such as users being denied access to folders in their > mailboxes, rules disappearing etc. After running ISINTEG on all stores > (approx 20), a number of errors were found and fixed...all good so far. > After remounting the stores everything looked fine....until the next > morning when people came back to work. > > A number of mailboxes had suddenly a LOT more mail in their inboxes and > deleted items folders, some users over 200mb worth, which threw a lot of > the organisation over the store limits and stopped them sending and > receiving mail. We temporarily increased the store limits to cope with > the problem, however we are still at a loss to explain what happened. > > After speaking with PSS, they are also at a bit of a loss as well. I've > also checked Technet and other online resources, but no mention is made > of this sort of problem. > > - Some users had no effect on their mailboxes > - Some users had lots of mail return to either their deleted items or > inbox (we are surmising that the way the message was originally deleted > has determined where it came back to - shift-delete - back to inbox, > deleted via deleted items - back to delete items). > - The restored messages don't seem to be from the previous days. In all > of the cases we have confirmed, messages deleted the couple of days > previous didn't come back, but messages deleted prior to that did come > back. > > Has anyone seen this behaviour before and could possibly explain what > happened ? As with all of these things, the people most affected were > senior management, and they are screaming for a satisfactory response. > > Config: > Windows 2000 SP2 with hotfixes > Exchange 2000 SP2 - 6 Servers, 2 badly affected, 1 with minor effects, 3 > not affected at all Trend Scanmail installed on all servers 1 Storage > group on each server, between 2 and 4 databases per storage group > > On the servers that were affected, only one or two of the 4 stores was > affected. > > As far as we can determine, either Exchange wasn't properly cleaning out > deleted items from mailboxes (but was reducing the size of mailboxes as > users were under the mailbox limit cap until the messages were > restored), OR something happened and exchange replayed some of the > transaction logs restoring old messages (but in that case all of the > stores in the storage group should have been affected, but weren't) > > Thoughts ? > > TIA > > Glenn Corbett > > > _________________________________________________________________ > List posting FAQ: http://www.swinc.com/resource/exch_faq.htm > Web Interface: > http://intm-dl.sparklist.com/cgi-bin/lyris.pl?enter=exchange&text_mode=&; > lang=english > To unsubscribe: mailto:[EMAIL PROTECTED] > Exchange List admin: [EMAIL PROTECTED] > > _________________________________________________________________ > List posting FAQ: http://www.swinc.com/resource/exch_faq.htm > Web Interface: > http://intm-dl.sparklist.com/cgi-bin/lyris.pl?enter=exchange&text_mode=&; > lang > =english > To unsubscribe: mailto:[EMAIL PROTECTED] > Exchange List admin: [EMAIL PROTECTED] > > > _________________________________________________________________ > List posting FAQ: http://www.swinc.com/resource/exch_faq.htm > Web Interface: > http://intm-dl.sparklist.com/cgi-bin/lyris.pl?enter=exchange&text_mode=&; > lang=english > To unsubscribe: mailto:[EMAIL PROTECTED] > Exchange List admin: [EMAIL PROTECTED] > > _________________________________________________________________ > List posting FAQ: http://www.swinc.com/resource/exch_faq.htm > Web Interface: > http://intm-dl.sparklist.com/cgi-bin/lyris.pl?enter=exchange&text_mode=&lang > =english > To unsubscribe: mailto:[EMAIL PROTECTED] > Exchange List admin: [EMAIL PROTECTED] _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Web Interface: http://intm-dl.sparklist.com/cgi-bin/lyris.pl?enter=exchange&text_mode=&lang=english To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED]
