Is that all??? Or do they want better service, less heads, more
features, more stability? They want rid of current staff and practices?
All kinds of reasons. One would need to know what they are in order to
be best show them as wrong. 

-- Rev. Kevinm WLKMMAS, Exchange MVP 

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Martin
Blackstone
Sent: Sunday, November 16, 2003 7:07 AM
To: Exchange Discussions
Subject: RE: outsource!?

The same thing they all expect. To save money. 

-----Original Message-----
From: Kevinm[MVP] [mailto:[EMAIL PROTECTED] 
Sent: Sunday, November 16, 2003 6:53 AM
To: Exchange Discussions
Subject: RE: outsource!?

What is the CIO expecting to get out of this??

-- Rev. Kevinm WLKMMAS, Exchange MVP 

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Jon Hill
Sent: Saturday, November 15, 2003 7:57 PM
To: Exchange Discussions
Subject: outsource!?

My CIO has asked me to attend a meeting in which IBM is going to propose
outsourcing our e-mail services, taking over for our 350 Exchange 2000
mailboxes.

I'm looking for arguments to marshal against outsourcing.  So far, what
I've
got is:
*       security:  We use Clearswift MIMEsweeper to block incoming (and
outgoing) messages containing viruses or executable files (.bat, .exe,
etc.).  This being IBM, I'm sure they can protect against viruses,
though.
*       disaster recovery:  Our disaster site is updated in real time.
During the blackout in August e-mail was up twenty minutes after I
arrived
at the DR site.  Again, probably not a potent line item against IBM.
*       regulatory:  we have some regulatory requirements for keeping
all records (including e-mail) on site for seven years.
*       integration:  Our CRM solution integrates directly into
Exchange, adding contacts directly to the users' mailboxes.  
*       performance:  I have trouble seeing how performance would be
adequate when the mail server is off site.
*       price:  250 users.  350 mailboxes.  140GB/month (according to
the Journal folders).  That can't be cheap.
*       legacy:  Seven years of preexisting e-mail, spread out among
mailboxes and pst files.  About 200GB all told.

What else am I missing?

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