Hopefully your exchange server has "deleted item retention time" set to a number greater than zero.
Lots of folks set it to 30, which means you can recover deleted mail for 30 days without using a backup tape! If you have it, all the user needs to do (in outlook 2k) is go to the deleted items folder and then click TOOLS / Recover deleted items (BTW, this is a good way to avoid doing Individual Mailbox Backups -- known as Brick Level Backups) Good luck. Tom Gray, Network Engineer All Kinds of Minds & The Center for Development and Learning University of North Carolina at Chapel Hill Internet: [EMAIL PROTECTED] AT&T Net: (919)960-8888 -----Original Message----- From: Mathews, James E. [mailto:[EMAIL PROTECTED]] Sent: Friday, October 19, 2001 11:19 AM To: MS-Exchange Admin Issues Subject: Retrieval of deleted item from the recycle bin One of the users at our firm deleted an email and then immediately emptied their deleted items folder (and before you ask have no idea why they would do this). is there anyway to get this back. We are running exchange 5.5 with outlook 2k client. I don't know of anyway to get it back but he claims that it has happened before and he got them back. I know we can restore messages from backup but he deleted it the same day so would not be on the nightly back up. Thanks James List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm
