Hello, We have problems printing e-mails in HTML format under Outlook 2000 on a HP4100DTN with a Jetdirect 610N. The e-mail will be send to the printer. In the printerwindow you can see the e-mail displayed as Outbind://XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX Where the XXXXXXXXXXXXX is a long row of numbers and letters. This thing will then block the printer until you manualy deleted the job. Even deleting the job takes 5 min.
I looked around on the internet and found the following : Problem with Outlook 2000 printing to HP8150N Printers <http://www.swynk.com/friends/hobbs/> Here is a tidbit that will save you hours of frustration and keep you blood pressure down. According to HP there is an "Official Problem" with Outlook HTML 2000 printing to the 8150N Printers http://www.hp.com/cposupport/printers/support_doc/bpl10149.html <http://www.hp.com/cposupport/printers/support_doc/bpl10149.html> This effects the 8150s with the J4169A Built in JetDirect cards. There is a OCR Firmware update from HP. Print Que Job Characteristics: NAME="outbind://21-0000000036F21085811BD21187B640000549897007001702C5923398D 111877640000549897000000028CD5700001702C5923398D111877640" Which matches the best my problem, but I can't reach the URL that's indicated. Can somebody help ?? What this is about ?? Are there other people who had the same problems ?? We found a work around, but its annoying to do it all the time : You open the HTML email under forward and then you print. You don't have to forward it really, you can close the forward after printing. Thanks in advance for any help. Freya Jongkind ICT Operations & Support Engineer Sodexho Vouchers & Cards Belgium List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm