I did have the same problem, downloaded the HP JetAdmin and firmware files
from HP. Upgraded the firmware and it works now. I had a hard time locating
the firmware but finally located all the files
http://www.hp.com/go/webjetadmin_firmware 

Julie

-----Original Message-----
From: Freya Jongkind [mailto:[EMAIL PROTECTED]]
Sent: Thursday, October 25, 2001 6:04 AM
To: MS-Exchange Admin Issues
Subject: HTML outlook 2000 outbind printingproblems


Hello,

We have problems printing e-mails in HTML format under Outlook 2000 on a
HP4100DTN with a Jetdirect 610N.
The e-mail will be send to the printer.  In the printerwindow you can see
the e-mail displayed as Outbind://XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
Where the XXXXXXXXXXXXX is a long row of numbers and letters.  This thing
will then block the printer until you manualy deleted the job.
Even deleting the job takes 5 min.

I looked around on the internet and found the following :


Problem with Outlook 2000 printing to HP8150N Printers
<http://www.swynk.com/friends/hobbs/>   
Here is a tidbit that will save you hours of frustration and keep you blood
pressure down. According to HP there is an "Official Problem" with Outlook
HTML 2000 printing to the 8150N Printers 
        
http://www.hp.com/cposupport/printers/support_doc/bpl10149.html
<http://www.hp.com/cposupport/printers/support_doc/bpl10149.html> 
This effects the 8150s with the J4169A Built in JetDirect cards. There is a
OCR Firmware update from HP.
Print Que Job Characteristics:
NAME="outbind://21-0000000036F21085811BD21187B640000549897007001702C5923398D
111877640000549897000000028CD5700001702C5923398D111877640"      


Which matches the best my problem, but I can't reach the URL  that's
indicated.

Can somebody help ?? 
What this is about  ??
Are there other people who had the same problems ??

We found a work around, but its annoying to do it all the time : 
        You open the HTML email under forward and then you print.
        You don't have to forward it really, you can close the forward after
printing.

Thanks in advance for any help.

Freya Jongkind
ICT Operations & Support Engineer
Sodexho
Vouchers & Cards Belgium


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