if you try POP, do it via the Telnet program so you don't download the mail
to a pst or something....

-Michèle
Immigration site:  <http://LadySun1969.tripod.com>
Our new 2001 Miata:  <http://members.cardomain.com/bpituley>
Tiggercam:  <http://www.tiggercam.co.uk>
---------------------------------------------------------
Coffee (n.), a person who is coughed upon. 
---------------------------------------------------------


-----Original Message-----
From: Ellery July [mailto:[EMAIL PROTECTED]]
Sent: Thursday, October 25, 2001 10:14 AM
To: MS-Exchange Admin Issues
Subject: RE: Message deleted in one mail box but not the other - weird
occ urre nce


The weird think is that the message does not appear exist on the box. No
other client or machine can even see the message thou did not try pop or
OWA. Will tell them to tray OWA.

ellery

-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]
Sent: Thursday, October 25, 2001 8:59 AM
To: MS-Exchange Admin Issues
Subject: RE: Message deleted in one mail box but not the other - weird
occ urre nce


have  you tried a different version of the client?  waht about the Exchange
5.0 client?  or OWA?  or even manually POP into the box & read the text of
it?



-Michèle
Immigration site:  <http://LadySun1969.tripod.com>
Our new 2001 Miata:  <http://members.cardomain.com/bpituley>
Tiggercam:  <http://www.tiggercam.co.uk>
---------------------------------------------------------
Things a Mother Learns:  No matter how much Jell-O you put in a swimming
pool, you still can't walk on water. 
---------------------------------------------------------


-----Original Message-----
From: Ellery July [mailto:[EMAIL PROTECTED]]
Sent: Thursday, October 25, 2001 9:57 AM
To: MS-Exchange Admin Issues
Subject: RE: Message deleted in one mail box but not the other - weird
occ urre nce


Why does the message not show up when the mail box is opened by the exchange
admin? All other messages show up but that one.

I agree that it is probably a custom form (it did have some HTML) but it was
read once and now cannot be read.

ellery

-----Original Message-----
From: Robin Lawrie [mailto:[EMAIL PROTECTED]]
Sent: Thursday, October 25, 2001 8:31 AM
To: MS-Exchange Admin Issues
Subject: RE: Message deleted in one mail box but not the other - weird
occurre nce


The message that your having trouble with has been written using a
custom form.

When you send an email, your using a form. The form is the message form.
Outlook, (all versions I think), gives you the ability to design your
own forms and to use them instead of or as an alternative to the built
in forms.

For other users to be able to use a custom form though, it needs to be
installed on the recipients machine.

In your case, your don't have that form hence you cannot view the
content.

You should try to speak to the recipient to see if they can send the
message as a normal email using the built-in forms.

Don't know why you can't delete the message though although if you can't
see it in the questions mailbox then maybe it has been deleted ;-)

Robin.

-----Original Message-----
From: Ellery July [mailto:[EMAIL PROTECTED]]
Sent: 25 October 2001 14:17
To: MS-Exchange Admin Issues
Subject: Message deleted in one mail box but not the other - weird
occurre nce



I got this message from a friend.


I have a user who uses to mailboxes. One for herself and the other in
which
people send questions about the organization.   She is able to see a
message
subject in her secondary mailbox (the one with questions) but not the
message and is unable to delete the message. She did read the message
when
it originally arrived just not now.   When she click on the message to
open
it - it said "Custom form could not be used. Outlook will use a outlook
form
instead. Then in the preview pane it states " The item contains active
content which cannot be displayed. She can not delete the message.

The really weird thing is that the message does not show up in the
questions mailbox. Logging into that mailbox does not show the message.
Over a day gone by and all other messages before and after that one is
normal.

Oh yeah exchange 5.5, outlook 2K.
Any ideals?

ellery july
Technical Lead
Northwest Area Foundation
332 Minnesota
e-1201 
St. Paul, MN 55101
email - [EMAIL PROTECTED]
phone - 651-225-3895 
fax   - 651-225-7695  




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