Ellery, I initially responded just for the humor, but then thought about something I remembered seeing last year at MEC 2000. This product causes messages to expire and not be readable after a certain date. I don't remember all the details, but here are a couple links that may tell you whether or not this could be what happened here.
http://www.unisysworld.com/newsflash2/2000/08/23_disappear.shtml http://www.disappearing.com/ Peter Dahl. -----Original Message----- From: Dahl, Peter Sent: Thursday, October 25, 2001 11:20 AM To: MS-Exchange Admin Issues Subject: RE: Message deleted in one mail box but not the other - weird occ urre nce Sounds like disappearing ink to me :) Peter Dahl. -----Original Message----- From: Ellery July [mailto:[EMAIL PROTECTED]] Sent: Thursday, October 25, 2001 9:57 AM To: MS-Exchange Admin Issues Subject: RE: Message deleted in one mail box but not the other - weird occ urre nce Why does the message not show up when the mail box is opened by the exchange admin? All other messages show up but that one. I agree that it is probably a custom form (it did have some HTML) but it was read once and now cannot be read. ellery -----Original Message----- From: Robin Lawrie [mailto:[EMAIL PROTECTED]] Sent: Thursday, October 25, 2001 8:31 AM To: MS-Exchange Admin Issues Subject: RE: Message deleted in one mail box but not the other - weird occurre nce The message that your having trouble with has been written using a custom form. When you send an email, your using a form. The form is the message form. Outlook, (all versions I think), gives you the ability to design your own forms and to use them instead of or as an alternative to the built in forms. For other users to be able to use a custom form though, it needs to be installed on the recipients machine. In your case, your don't have that form hence you cannot view the content. You should try to speak to the recipient to see if they can send the message as a normal email using the built-in forms. Don't know why you can't delete the message though although if you can't see it in the questions mailbox then maybe it has been deleted ;-) Robin. -----Original Message----- From: Ellery July [mailto:[EMAIL PROTECTED]] Sent: 25 October 2001 14:17 To: MS-Exchange Admin Issues Subject: Message deleted in one mail box but not the other - weird occurre nce I got this message from a friend. I have a user who uses to mailboxes. One for herself and the other in which people send questions about the organization. She is able to see a message subject in her secondary mailbox (the one with questions) but not the message and is unable to delete the message. She did read the message when it originally arrived just not now. When she click on the message to open it - it said "Custom form could not be used. Outlook will use a outlook form instead. Then in the preview pane it states " The item contains active content which cannot be displayed. She can not delete the message. The really weird thing is that the message does not show up in the questions mailbox. Logging into that mailbox does not show the message. Over a day gone by and all other messages before and after that one is normal. Oh yeah exchange 5.5, outlook 2K. Any ideals? ellery july Technical Lead Northwest Area Foundation 332 Minnesota e-1201 St. Paul, MN 55101 email - [EMAIL PROTECTED] phone - 651-225-3895 fax - 651-225-7695 List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm
