Warning: Unhelpful, but very therapeutic, rant: I don't have much in the way of useful assistance here, other than, don't use ArcServeIT. The exchange agent is crap. It's worse than a buttload of POP connectors.
Is this opinion from the bandwagon of Computer Associates bashers? No, it's from using the poorly written product for a few years. I no longer support nor intend to jeopardize important information such as email with any CA product as a result of working with the Exchange Agents. They do make some good software, but not in this department. Again, though ignored multiple times before, I invite Computer Associates to join this forum of peers and defend their applications to the people that actually use them. Because, last I checked there is no Computer Associates MVP programme, and frankly you don't have enough money to afford me to look up the answer. Otherwise, it would seem you need sufficient rights to install this software, and you don't have such. Some thoughts... >>Exchange server 5.5 SP2 Why only sp2? I hope you at least have the post-sp2 IMS fixes applied or you do not have this connected to the internet. >>I suspect the Exchange Administrator account is corrupted. Not the likely target. >>I logged into the Service Account and made sure I was Administrator there too. I'm not sure I understand that. >>When I tried to install A/V software I couldn't log in as Exchange Administrator either. That must have been the other frustrating piece of crap software known as EjaculateIT. Personally, I'd go with grisoft's product (www.grisoft.com), as Warren has done, if I could. The above thoughts are solely my own. William Lefkovics, MCSE, A+, ExchangeMVP -----Original Message----- From: Warren Walker [mailto:[EMAIL PROTECTED]] Sent: Tuesday, October 30, 2001 6:12 AM To: MS-Exchange Admin Issues Subject: Exchange 5.5/Arcserve backup Can anybody offer any words of wisdom on this? -----Original Message----- From: Warren Walker [mailto:[EMAIL PROTECTED]] Sent: October 29, 2001 7:46 AM To: MS-Exchange Admin Issues Subject: ARCSERVE for IBM 1/2" DAT 35/70MB drive...Administrator rights on Exchange 5.5. I can't seem to get ARCServe to back up my (WINNT 4.0 SP6) Exchange server 5.5 SP2 data files. I get an error message that tells me that the files were not copied onto tape and that I should check to make sure I have Administrator rights on the files. I tried to log into Exchange Server under the same administrator password and there's no problem. I logged into the Service Account and made sure I was Administrator there too. But, When I tried to install A/V software I couldn't log in as Exchange Administrator either. Where do I look to resolve my password problems? I suspect the Exchange Administrator account is corrupted. Also, one of my users lost his word functionality and even though I've scanned his machine with two different antivirus programs, I can't find any viruses or worms, which brings me back to Exchange Server. Unfortunately, I can't install an A/V program for MS-exchange until I resolve the Exchange Administrator account which won't let me install the A/V software. Any ideas? Thanks in advance. Warren Walker List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm